Today's Thought of discussion

Has anyone here been stopped at a mall entrance just because you’re blind
or visually impaired?

Not because you can’t shop.
Because someone assumed you won’t.

That assumption is expensive for malls too.
Every time a guard blocks someone “for crowd flow” or asks “who is with
you?”, the mall doesn’t just hurt dignity — it loses footfall, repeat
visits, trust, and loyalty.

India has a huge visually impaired customer base. You are independent,
tech-enabled, and ready to spend — yet you’re still treated like an
inconvenience at entrances.

At Rising Star Khilte Chehre (RSKC), we’re raising this as an awareness
issue that must be called out — by guards, managers, and also by bystanders
who choose silence.

Now we want to hear from you:
City + mall name

What exactly happened at the gate?

What should staff have done instead?

YES/NO: Should malls be required to publish and follow an accessibility SOP
at the entrance?
If YES — what must be in it (one line)?
If NO — what’s the alternative that still protects dignity and safety?

*Context*

India is losing a big customer base at the Public Space and MarketPlace

Blind and visually impaired Indians today are tech-savvy and independent —
using screen readers, UPI, cabs, maps, shopping apps, and smartphones
daily. They are not “helpless”. They are customers.

The scale is not small:

Widely cited estimate puts India at ~4.95 million blind people and ~70
million people with visual impairment. ()

That’s a massive customer base.
Independent.
Earning.
Still Unspent


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Contact : Lovely Sarkar - 8527044355

On Sat, 10 Jan 2026 at 11:02, turab chimthanawala <[email protected]>
wrote:

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Disclaimer:
1. Contents of the mails, factual, or otherwise, reflect the thinking of the 
person sending the mail and AI in no way relates itself to its veracity;

2. AI cannot be held liable for any commission/omission based on the mails sent 
through this mailing list..


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