Sir, Post this review on irctc and railway ministry twitter page On Thu, 16 Jul, 2026, 7:20 pm Vaibhav Bhandari, < [email protected]> wrote:
> Hi everyone, > > I would like to add a few more accessibility related observations: > 1. On the IRCTC eQuery interface (https://equery.irctc.co.in/), the > combo-boxes for selecting categories and sub-categories are not labeled. > Additionally, there is no option to report accessibility-specific issues > under the website or mobile app categories. > 2. The "Contact Us" dialogue box appears in the middle of the page > directly after the navigation links, which is unusual compared to most > websites where it typically appears at the top or bottom. > Regarding where to send our representation, the email address for CRIS was > not working when I last checked. We might want to try reaching out via > their 24/7 helpline as a starting point. > On a different note, I did not experience issues with the station > selection combo-boxes. Typing a few letters of the station and navigating > the filtered results with the Tab key worked well for me. While it differs > from the traditional,simpler method of selecting combo-box options, I found > it to be an interesting approach and a breath of fresh air to be fair 😀. > > > On Thu, Jul 16, 2026 at 1:04 PM Zoher Kheriwala <[email protected]> wrote: > >> Hello, friends Asyou all are aware that IRCTC has launched its new >> website for ticket booking, which is in beta form right now. I tried to use >> this website and found following observation regarding accessibility. >> >> I found following issues regarding accessibility of the new website of >> IRCTC. >> 1. Identical page title for home page, log in page and post log in >> booking page. This makes blind and cognitivedisabled to identify the >> exact page they are on. >> 2. Missing link for skip to main content. The skip to main content link >> must be provided in header region for key board only user to bypass >> repeated blocks. >> 3. Missing h1. Heading level 1 which should be provided to main content >> so screen reader users can jump to the main content directly. >> 4. Inappropriate heading structure. The hierarchy of heading number is >> not followed which may confuse screen reader user to navigate entire page. >> 5. Missing list markup. List markup is missing for list of options >> provided under navigation region >> 6. Missing key board support for buttons under navigation region. The >> buttons are not activated upon pressing enter on it. >> 7. Missing instruction for mandatory fields. No instruction in text >> format is provided saying that which fields are compulsory and which are >> not. It makes specially cognitive user to fill form difficult. >> 8. Incorrect selection of input field. The input field for from and to >> station has given as combo box. After activating the combo box a screen >> reader user doesn’t find directly the edit box to enter the station >> name.to type the station name, he has to press enter again to expand the >> text input and find matching results by pressing tabs. Instead of using >> combo box a search box would be better option. >> 9. Inaccessible date menu. The form field for date is in menu format and >> screen reader don’t announce any thing after expanding that menu. >> >> These are some accessibility challenges I observed. As I could not cross >> train search page, I could not find issues on other pages. >> >> I used Crome with jaws 23. >> >> -- >> Disclaimer: >> 1. Contents of the mails, factual, or otherwise, reflect the thinking of >> the person sending the mail and AI in no way relates itself to its veracity; >> >> 2. AI cannot be held liable for any commission/omission based on the >> mails sent through this mailing list.. >> >> >> Search for old postings at: >> http://www.mail-archive.com/[email protected]/ >> --- >> You received this message because you are subscribed to the Google Groups >> "AccessIndia" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To view this discussion visit >> https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CF1F4586-ECC5-460F-8D9D-D56F92F91332%40gmail.com >> <https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CF1F4586-ECC5-460F-8D9D-D56F92F91332%40gmail.com?utm_medium=email&utm_source=footer> >> . >> > > > -- > Thanks/regards: Vaibhav Bhandari > > -- > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking of > the person sending the mail and AI in no way relates itself to its veracity; > > 2. AI cannot be held liable for any commission/omission based on the mails > sent through this mailing list.. > > > Search for old postings at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "AccessIndia" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion visit > https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CADDLUp1FM9b6t87d_26t4q2VG40gqO5e5KzqvQb8yS8qs7kwVQ%40mail.gmail.com > <https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CADDLUp1FM9b6t87d_26t4q2VG40gqO5e5KzqvQb8yS8qs7kwVQ%40mail.gmail.com?utm_medium=email&utm_source=footer> > . > -- Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. Search for old postings at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "AccessIndia" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion visit https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CACjo7_dSWtyyHaza9ErBVRpe1vPPXpwoCkA4EBec1RcK%3D_1HiA%40mail.gmail.com.
