Perhaps the site is still under development as it is a beta version. On Sun, Jul 19, 2026 at 1:50 PM Bikram <[email protected]> wrote:
> I think accessibility was never a primary consideration during the design > phase of this website. While there are serious accessibility issues across > the entire website, I believe we should first highlight the ones that > critically impact core functionality like the booking flow and payment > experience, as well as widely used features such as PNR enquiry, train > schedule, booking history, and ticket cancellation. > If we plan to send a representation to CRIS and the Ministry of Railways, > we should categorize the issues based on user impact, severity, and fixing > priority so that the most critical problems are addressed first. > For example, I really do not understand why they removed the functionality > of manually typing the desired travel date, and I find serious > accessibility issues with the calendar component they are using for this > purpose. > I think they are using a much older version, likely version 10 or > earlier, of the PrimeNG p-calendar component with some custom styling > overrides and Angular Reactive Forms integration. This calendar component > has quite a lot of known accessibility issues. For example, missing > accessible names for individual dates and the next and previous month > buttons, no programmatic indication of disabled dates, no live region > implementation to announce month and year changes, missing aria-selected > state to indicate the current selection, missing essential ARIA attributes > like aria-controls and aria-owns, and issues with basic keyboard > interaction and focus management. > They need to upgrade the PrimeNG p-calendar component to version 16 or > later with the desired modifications for better accessibility. > Alternatively, they can use any other accessible components, like > NgxDatePickerComponent, Duet Date Picker or similar such components based > on technical feasibility. > Apart from the date picker, there are some other notable issues as well, > like no information for screen reader users to indicate the specific days > on which the train runs, missing heading tags for the trains to easily jump > across the available options, no information about the selected travel date > when navigating back to the trigger control, no prefix before the departure > time, trip duration, and arrival time, a significant number of unlabelled > controls on the Passenger Details screen, and missing tab focus and roles > for the Edit and Delete passenger buttons, to name a few. > > On Sat, Jul 18, 2026 at 7:55 AM Devender Singh <[email protected]> > wrote: > >> Sir, >> Post this review on irctc and railway ministry twitter page >> >> On Thu, 16 Jul, 2026, 7:20 pm Vaibhav Bhandari, < >> [email protected]> wrote: >> >>> Hi everyone, >>> >>> I would like to add a few more accessibility related observations: >>> 1. On the IRCTC eQuery interface (https://equery.irctc.co.in/), the >>> combo-boxes for selecting categories and sub-categories are not labeled. >>> Additionally, there is no option to report accessibility-specific issues >>> under the website or mobile app categories. >>> 2. The "Contact Us" dialogue box appears in the middle of the page >>> directly after the navigation links, which is unusual compared to most >>> websites where it typically appears at the top or bottom. >>> Regarding where to send our representation, the email address for CRIS >>> was not working when I last checked. We might want to try reaching out via >>> their 24/7 helpline as a starting point. >>> On a different note, I did not experience issues with the station >>> selection combo-boxes. Typing a few letters of the station and navigating >>> the filtered results with the Tab key worked well for me. While it differs >>> from the traditional,simpler method of selecting combo-box options, I found >>> it to be an interesting approach and a breath of fresh air to be fair 😀. >>> >>> >>> On Thu, Jul 16, 2026 at 1:04 PM Zoher Kheriwala <[email protected]> >>> wrote: >>> >>>> Hello, friends Asyou all are aware that IRCTC has launched its new >>>> website for ticket booking, which is in beta form right now. I tried to use >>>> this website and found following observation regarding accessibility. >>>> >>>> I found following issues regarding accessibility of the new website of >>>> IRCTC. >>>> 1. Identical page title for home page, log in page and post log in >>>> booking page. This makes blind and cognitivedisabled to identify the >>>> exact page they are on. >>>> 2. Missing link for skip to main content. The skip to main content >>>> link must be provided in header region for key board only user to bypass >>>> repeated blocks. >>>> 3. Missing h1. Heading level 1 which should be provided to main >>>> content so screen reader users can jump to the main content directly. >>>> 4. Inappropriate heading structure. The hierarchy of heading number is >>>> not followed which may confuse screen reader user to navigate entire page. >>>> 5. Missing list markup. List markup is missing for list of options >>>> provided under navigation region >>>> 6. Missing key board support for buttons under navigation region. The >>>> buttons are not activated upon pressing enter on it. >>>> 7. Missing instruction for mandatory fields. No instruction in text >>>> format is provided saying that which fields are compulsory and which >>>> are not. It makes specially cognitive user to fill form difficult. >>>> 8. Incorrect selection of input field. The input field for from and to >>>> station has given as combo box. After activating the combo box a screen >>>> reader user doesn’t find directly the edit box to enter the station >>>> name.to type the station name, he has to press enter again to expand >>>> the text input and find matching results by pressing tabs. Instead of >>>> using combo box a search box would be better option. >>>> 9. Inaccessible date menu. The form field for date is in menu format >>>> and screen reader don’t announce any thing after expanding that menu. >>>> >>>> These are some accessibility challenges I observed. As I could not >>>> cross train search page, I could not find issues on other pages. >>>> >>>> I used Crome with jaws 23. >>>> >>>> -- >>>> Disclaimer: >>>> 1. Contents of the mails, factual, or otherwise, reflect the thinking >>>> of the person sending the mail and AI in no way relates itself to its >>>> veracity; >>>> >>>> 2. AI cannot be held liable for any commission/omission based on the >>>> mails sent through this mailing list.. >>>> >>>> >>>> Search for old postings at: >>>> http://www.mail-archive.com/[email protected]/ >>>> --- >>>> You received this message because you are subscribed to the Google >>>> Groups "AccessIndia" group. >>>> To unsubscribe from this group and stop receiving emails from it, send >>>> an email to [email protected]. >>>> To view this discussion visit >>>> https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CF1F4586-ECC5-460F-8D9D-D56F92F91332%40gmail.com >>>> <https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CF1F4586-ECC5-460F-8D9D-D56F92F91332%40gmail.com?utm_medium=email&utm_source=footer> >>>> . >>>> >>> >>> >>> -- >>> Thanks/regards: Vaibhav Bhandari >>> >>> -- >>> Disclaimer: >>> 1. Contents of the mails, factual, or otherwise, reflect the thinking of >>> the person sending the mail and AI in no way relates itself to its veracity; >>> >>> 2. AI cannot be held liable for any commission/omission based on the >>> mails sent through this mailing list.. >>> >>> >>> Search for old postings at: >>> http://www.mail-archive.com/[email protected]/ >>> --- >>> You received this message because you are subscribed to the Google >>> Groups "AccessIndia" group. >>> To unsubscribe from this group and stop receiving emails from it, send >>> an email to [email protected]. >>> To view this discussion visit >>> https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CADDLUp1FM9b6t87d_26t4q2VG40gqO5e5KzqvQb8yS8qs7kwVQ%40mail.gmail.com >>> <https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CADDLUp1FM9b6t87d_26t4q2VG40gqO5e5KzqvQb8yS8qs7kwVQ%40mail.gmail.com?utm_medium=email&utm_source=footer> >>> . >>> >> -- >> Disclaimer: >> 1. Contents of the mails, factual, or otherwise, reflect the thinking of >> the person sending the mail and AI in no way relates itself to its veracity; >> >> 2. AI cannot be held liable for any commission/omission based on the >> mails sent through this mailing list.. >> >> >> Search for old postings at: >> http://www.mail-archive.com/[email protected]/ >> --- >> You received this message because you are subscribed to the Google Groups >> "AccessIndia" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To view this discussion visit >> https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CACjo7_dSWtyyHaza9ErBVRpe1vPPXpwoCkA4EBec1RcK%3D_1HiA%40mail.gmail.com >> <https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CACjo7_dSWtyyHaza9ErBVRpe1vPPXpwoCkA4EBec1RcK%3D_1HiA%40mail.gmail.com?utm_medium=email&utm_source=footer> >> . >> > -- > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking of > the person sending the mail and AI in no way relates itself to its veracity; > > 2. AI cannot be held liable for any commission/omission based on the mails > sent through this mailing list.. > > > Search for old postings at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "AccessIndia" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion visit > https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAPXdUpfEGhO4cYhhGGV52gGOk-gRcVY43uFdkXZmsv0g0U4KGw%40mail.gmail.com > <https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CAPXdUpfEGhO4cYhhGGV52gGOk-gRcVY43uFdkXZmsv0g0U4KGw%40mail.gmail.com?utm_medium=email&utm_source=footer> > . > -- Thanks/regards: Vaibhav Bhandari -- Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list.. Search for old postings at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "AccessIndia" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion visit https://groups.google.com/a/accessindia.org.in/d/msgid/accessindia/CADDLUp1zq9srmPesMKDid5S8oOg4FZNBbURai0vw2YTs%2B-ZACg%40mail.gmail.com.
