Try reaching a person higher up the ranks than the one you got to speak with....maybe that will help.
On Tue, Sep 9, 2008 at 8:10 PM, Geetha Shamanna <[EMAIL PROTECTED]>wrote: > Yes indeed, I am having problems with accessing the virtual keyboard on the > Citibank site. What is wierd though is that when logging into the Citibank > site, they offer an alternative to those who are unable to use virtual > keyboard. However, when verifying credit cards, they do not provide that > alternative. When I brought this up with Citibank, they claimed that the > verification page is maintained by the credit card provider and not by > Citibank. This is blatant falsehood. Also, the numbers on the virtual > keyboard are labeled, but the alphabets are not. > > Geetha > ----- Original Message ----- > From: "Manish Agrawal" <[EMAIL PROTECTED]> > To: <accessindia@accessindia.org.in> > Sent: Tuesday, September 09, 2008 3:02 PM > Subject: Re: [AI] Using virtual keyboard with Jaws > > > > Citibank uses images for the virtual keyboard without alt text for those > > images. HSBC provides alt text for the images in the virtual keyboard. I > > find it convenient to switch the document presentation to screen layout > in > > jaws options while using the HSBC virtual keyboard -- saves me a lot of > > arrowing around. > > you could potentially use the placemarker feature in jaws to once label > > some of the keys on the virtual keyboard with sighted help and then use > > them > > later. However, the placemarker feature is not accurate in the sens that > > it > > usually lands me on an approximate location rather than the exact > location > > where I created it. > > > > On Mon, Sep 8, 2008 at 10:01 PM, Vikas Kapoor <[EMAIL PROTECTED]> > wrote: > > > >> That entirely depends upon your site configuration, for example, if the > >> site > >> is displaying the virtual keyboard in an image form, as the City bank > >> does, > >> it is very difficult, but if, on the contrary, if it is displaying the > >> same > >> in the text, as the State Bank does, it can certainly be used! > >> Vikas Kapoor, > >> MSN Id:[EMAIL PROTECTED] <[EMAIL PROTECTED]> < > [EMAIL PROTECTED] <[EMAIL PROTECTED]>>, Yahoo&Skype Id: > >> dl_vikas, > >> Mobile: (+91) 9891098137. > >> ----- Original Message ----- > >> From: "Geetha Shamanna" <[EMAIL PROTECTED]> > >> To: "Access india" <accessindia@accessindia.org.in> > >> Sent: Monday, September 08, 2008 8:57 PM > >> Subject: [AI] Using virtual keyboard with Jaws > >> > >> > >> Hello all, > >> > >> Is it possible to use the virtual keyboard with Jaws? One of the online > >> screens of my bank displays a virtual keyboard for keying in the > password > >> which I am currently unable to access. > >> > >> Thanks, > >> Geetha > >> > >> > >> Join Access India convention: For updates on it visit: > >> http://accessindia.org.in/harish/convention.htm > >> Registration is now open! > >> > >> To unsubscribe send a message to > >> [EMAIL PROTECTED] > >> the subject unsubscribe. > >> > >> To change your subscription to digest mode or make any other changes, > >> please > >> visit the list home page at > >> > >> > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in > >> > >> > >> Join Access India convention: For updates on it visit: > >> http://accessindia.org.in/harish/convention.htm > >> Registration is now open! > >> > >> To unsubscribe send a message to > >> [EMAIL PROTECTED] the subject unsubscribe. > >> > >> To change your subscription to digest mode or make any other changes, > >> please visit the list home page at > >> > >> > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in > >> > > > > > > > > -- > > Regards, > > Manish > > http://iaccessible.blogspot.com > > Join Access India convention: For updates on it visit: > > http://accessindia.org.in/harish/convention.htm > > Registration is now open! > > > > To unsubscribe send a message to [EMAIL PROTECTED] > > with the subject unsubscribe. > > > > To change your subscription to digest mode or make any other changes, > > please visit the list home page at > > > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in > > > Join Access India convention: For updates on it visit: > http://accessindia.org.in/harish/convention.htm > Registration is now open! > > To unsubscribe send a message to [EMAIL PROTECTED] the subject unsubscribe. > > To change your subscription to digest mode or make any other changes, > please visit the list home page at > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in > -- Regards, Manish http://iaccessible.blogspot.com Join Access India convention: For updates on it visit: http://accessindia.org.in/harish/convention.htm Registration is now open! To unsubscribe send a message to [EMAIL PROTECTED] with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
