geetha,
if we could find more such people that are blind & access the citibank &
run into such similar stuff, we could definitely take it up with citibank or
with our respective card providers.
i too have run into such annoyances & have had to resort to taking the
sighted help which is not really an alternative.
do let me knwo, how should we proceed forth in this regard.
----- Original Message -----
From: "Geetha Shamanna" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Tuesday, September 09, 2008 8:10 PM
Subject: Re: [AI] Using virtual keyboard with Jaws
> Yes indeed, I am having problems with accessing the virtual keyboard on
> the
> Citibank site. What is wierd though is that when logging into the Citibank
> site, they offer an alternative to those who are unable to use virtual
> keyboard. However, when verifying credit cards, they do not provide that
> alternative. When I brought this up with Citibank, they claimed that the
> verification page is maintained by the credit card provider and not by
> Citibank. This is blatant falsehood. Also, the numbers on the virtual
> keyboard are labeled, but the alphabets are not.
>
> Geetha
> ----- Original Message -----
> From: "Manish Agrawal" <[EMAIL PROTECTED]>
> To: <[email protected]>
> Sent: Tuesday, September 09, 2008 3:02 PM
> Subject: Re: [AI] Using virtual keyboard with Jaws
>
>
>> Citibank uses images for the virtual keyboard without alt text for those
>> images. HSBC provides alt text for the images in the virtual keyboard. I
>> find it convenient to switch the document presentation to screen layout
>> in
>> jaws options while using the HSBC virtual keyboard -- saves me a lot of
>> arrowing around.
>> you could potentially use the placemarker feature in jaws to once label
>> some of the keys on the virtual keyboard with sighted help and then use
>> them
>> later. However, the placemarker feature is not accurate in the sens that
>> it
>> usually lands me on an approximate location rather than the exact
>> location
>> where I created it.
>>
>> On Mon, Sep 8, 2008 at 10:01 PM, Vikas Kapoor <[EMAIL PROTECTED]> wrote:
>>
>>> That entirely depends upon your site configuration, for example, if the
>>> site
>>> is displaying the virtual keyboard in an image form, as the City bank
>>> does,
>>> it is very difficult, but if, on the contrary, if it is displaying the
>>> same
>>> in the text, as the State Bank does, it can certainly be used!
>>> Vikas Kapoor,
>>> MSN Id:[EMAIL PROTECTED] <[EMAIL PROTECTED]>, Yahoo&Skype Id:
>>> dl_vikas,
>>> Mobile: (+91) 9891098137.
>>> ----- Original Message -----
>>> From: "Geetha Shamanna" <[EMAIL PROTECTED]>
>>> To: "Access india" <[email protected]>
>>> Sent: Monday, September 08, 2008 8:57 PM
>>> Subject: [AI] Using virtual keyboard with Jaws
>>>
>>>
>>> Hello all,
>>>
>>> Is it possible to use the virtual keyboard with Jaws? One of the online
>>> screens of my bank displays a virtual keyboard for keying in the
>>> password
>>> which I am currently unable to access.
>>>
>>> Thanks,
>>> Geetha
>>>
>>>
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>>
>>
>>
>> --
>> Regards,
>> Manish
>> http://iaccessible.blogspot.com
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