Your problem should be solved if the telephone wire which enters your
premises, is first attached to your modem and telephone thereafter.
----- Original Message -----
From: "sunilsangtani" <[email protected]>
To: <[email protected]>
Sent: Friday, January 08, 2010 12:02 AM
Subject: Re: [AI] About Broadband Problem.
hi friend,
some days ago, i also had the same problem. technicaly it is not a big
matter. in my case, i just changed my telephone wiring settings with
the help of bsnl's phone line employee.
you might also have the same problem
On 1/7/10, Amiyo Biswas <[email protected]> wrote:
Hello,
Since I got my BSNL broadband connection in Kolkata in August 2008, I
never
had the luxury of undisturbed connection. Whenever there is a call on
landline, the line is disconnected. I have asked all my friends not to
ring
me on my landline number. I am actually not writing the number. However,
I
still need it for certain reasons. Anyway, I have complained several time
in
first six months including a written complaint. Whenever I made a
complaint
over phone, the BSNL officials roughly asked me to go over to their
office
and report the problem. They told me sharply that they were not supposed
to
hear complaints over phone. They were also not expected to attend
complaints
against docket number generated by the toll free calls.
Anyway, I gave it up last year. However, the problem still persists and I
can't download or upload large audio biles in most cases. I have to try
it
several times. Now I want to do something serious. I sent my written
complaint to the local division of the BSNL. What can I do now? I am not
thinking in terms of consumer court or things like that. I just want my
problem solved. Where should I write?
With Best regards,
Amiyo Biswas.
Cell: 91-9433464329
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