Re: [AI] Difficulties in Banking

Mon, 24 May 2010 07:11:21 -0700

no sir, its not a question of ego here. in my opinion, both the parties are almost right on their places. generally, all these facilities are quite risky for the blind, that's why, most of the bank manager of various banks are not even against the blind customers but don't want to give all these facilities to the them only because they know, in case of any fraud with the blind customer, they may be questioned before the court and may be punished for their negligence. In various banks, where the branch manager is flexible and satisfied with your arguments or fully aware with the rules and regulations, they are more sympathetic with the blind. They don't create such problems to any of the blind person. More or less, they are not our enemy so the issue should be raised before the higher authorities with the help of various NGO's. 

With Regards
B. R. Nautial
Mobile: +919915073368
----- Original Message ----- From: "Kamal Verma" <kamalve...@pnb.co.in> 
To: <accessindia@accessindia.org.in>
Sent: Monday, May 24, 2010 5:26 PM
Subject: Re: [AI] Difficulties in Banking



Dear Sir,
The customer is trying to satisfy his ego. Otherwise, he should have produced NOC or any such endorsement from his parrents. The problems might have been solved. Details of this blind customer have not been discussed in the list. There are number of blind customers availing ATM, cheque book and other facilities from PNB. 

Regards.
Kamal Verma
----- Original Message ----- From: "Asudani, Rajesh" <rajeshasud...@rbi.org.in> 
To: <accessindia@accessindia.org.in>
Sent: Monday, May 24, 2010 4:56 PM
Subject: Re: [AI] Difficulties in Banking
Who is bloody branch manager to sit in judgment over rules framed by regulator? If he/she has to question them, let him represent to central bank or government, for the time, rules are there, he has to comply with them. If we give in to approach of petty functionaries thwarting rules, there will be no rule of law in this country. Moreover, why does anybody require banking facilities? So, there is no rational behind this question. 
And, about ATM, bank is not responsible anyway for misuse or loss.
Check book is another matter, and I have time and again pointed out the lacunae in the policy pertaining to it. 
So, we can not hold bankers denying it to fault.

Regards
"Perhaps our role on this planet is not to worship God-- but to create Him." 

                                       --Arthur C. Clarke

(Rajesh Asudani)

Assistant General Manager,
Reserve Bank of India
Nagpur
09420397185
O: 0712 2806676
Res: 0712 2591349



-----Original Message-----
From: accessindia-boun...@accessindia.org.in [mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Kamal Verma 
Sent: Monday, May 24, 2010 4:51 PM
To: accessindia@accessindia.org.in
Subject: Re: [AI] Difficulties in Banking

Hello,
Noone has to deform such a pioneer corporate like PNB. RBI framed rules and 
circulars, but being a Branch Manager, it seems impractical to issue ATM
card to the blind customers. Let me argue the matter with the blind customer 
who is in need of ATM card and cheque book. Why does he need ATM card and
cheque book and how shall I issue? Let him convince me.

Thanks.
Kamal Verma
----- Original Message -----
From: "Mahesh Panicker" <maheshspanic...@gmail.com>
To: <accessindia@accessindia.org.in>
Sent: Monday, May 24, 2010 12:41 PM
Subject: Re: [AI] Difficulties in Banking



dear Mr. Verma. .
surprised to know someone has something nice to say about PNB. I
haven't find many other organizations as obnoxious as PNB is. I had a
real struggle to get my ATM card from PNB. in fact, I'd contacted the
higher authorities as well. but at the end of the day, I had to
complaint to the RBI, and also to the NHRC and the government of India
ministry of finance to get my card. after all that, I got my card
after a good 7 months. recently too, I had a terrible time with the
PNB, when I applied for a check book. as I already mentioned, this
happened after I submitted the RBI circular on the rights of the
disabled on banking facility.
and then we all have the story of a visually challenged being asked to
provide a NOC from the parents to avail an ATM card. have you heard of
anything more obnoxious?
banks in general, and PNB in particular have a horrible record when it
comes to acknowledging the rightful claims of the disabled. so we have
to take the struggle against such horrible institutional nonsense to
all possible levels including the media.

On 5/24/10, Kamal Verma <kamalve...@pnb.co.in> wrote:

Hello all,
I am surprised to note various complaints against PNB in this list. I am 
availing all the banking facilities, such as cheque book, debit card,
credit
card, internet banking, etc. PNB does not ignore the blind community,
hence
if any problem occurs, it may be communicated to the higher authorities
of
PNB with the name and designation of the concerned officer.

Thanks.
Kamal Verma

----- Original Message ----- From: "Mahesh Panicker"
<maheshspanic...@gmail.com>
To: <accessindia@accessindia.org.in>
Sent: Sunday, May 23, 2010 8:39 PM
Subject: Re: [AI] Difficulties in Banking
> banking is one area where there is a lot of discrimination against > the 
> visually challenged. opening an account itself isn't any easier, but
> ones you open an account, getting the common banking facilities like
> ATM cards and check book is an absolute nightmare.I've an account > with 
> the Punjab National Bank, and I had my struggle of my life to get my
> ATM card issued. it took me a good 7 month for the same to be done.
> the struggle for the check book was also on similar lines, and
> although I've got the checkbook, it has come with a lot of > conditions. 
> most people on access india can tell you similar stories. I believe
> some of our own members have taken a lot of initiative in this > regard, 
> and the 2008 RBI order is an achievement because of such initiatives.
>
> On 5/23/10, BHAWANI SHANKAR VERMA <bsvermad...@gmail.com> wrote:
>
> > blind persons should organize and conduct an agitation before the
banking
> > division and finance ministry. this is the only solution.
> > ----- Original Message ----- From: "rahul cherian"
> > <rahul.cher...@inclusiveplanet.com>
> > To: <accessindia@accessindia.org.in>
> > Sent: Sunday, May 23, 2010 12:47 PM
> > Subject: [AI] Difficulties in Banking
> >
> >
> >
> > > Folks,
> > >
> > > I have been asked to prepare a comprehensive note on the issues
> > > that
> > persons
> > > with visual impairment face with banking in India, especially in > > > > 
leading
> > > banks such as ICICI, HDFC and SBI, along with possible solutions.
> > > This
> > note
> > > has been asked for by some senior people I know personally in > > > these 
> > >  >
banks.
> > > If anyone would like to help me prepare this note do let me know > > > at 
the
> > > earliest. If anyone has the details of any such note which has > > > been 
> > prepared
> > > earlier do forward that to me.
> > >
> > > Best regards,
> > >
> > > Rahul Cherian
> > > Inclusive Planet
> > >
> > > On 23 May 2010 12:39, Srinivasu Chakravarthula
> > <sriniv...@srinivasu.org>wrote:
> > >
> > >
> > > > Hi Dinesh,
> > > > Can you provide us with little more details about your problem
> > > > with
> > > > Yahoo! Messenger so as to help you better?
> > > >
> > > > Regards,
> > > > Srinivasu
> > > >
> > > > On 5/23/10, dinesh shukla <dineshshukla2...@gmail.com> wrote:
> > > > > dear friends I am not able to chatte with the help of > > > > > Yahoo 
> > > > massenger.
> > > > > please help me to do  the same telling me the steps. Dinesh
> > Shukla.
> > > > >
> > > > >
> > > > > To unsubscribe send a message to >
> > accessindia-requ...@accessindia.org.inwith
> > > > > the subject unsubscribe.
> > > > >
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changes,
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> > > >
> > > > --
> > > > Sent from my mobile device
> > > >
> > > > Best regards,
> > > >
> > > > Srinivasu Chakravarthula
> > > > Mobile: +91 990 081 0881
> > > > Website: http://www.srinivasu.org
> > > > Follow me on Twitter: http://twitter.com/sriniworld/
> > > >
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>
> --
> Mahesh S. Panicker
> C123;
> Dayanand Colony;
> Lajpat Nagar4;
>
> New delhi india.
>
>
>
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New delhi india.



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