If he has any reluctance, he should face legal action, that's all, Ameen.----- Original Message ----- From: "BHAWANI SHANKAR VERMA" <bsvermad...@gmail.com> To: "B. R. Nautial" <brnaut...@gmail.com>; "access india" <accessindia@accessindia.org.in>
Sent: Tuesday, May 25, 2010 8:18 AM Subject: Re: [AI] Difficulties in Banking
you are absolutely right sir, i found that only blind customer's part isdiscussed here. we should also consider banker's part. secondly, again i am to say that bank has full right to ask his customer, why he should require acheck book. only for prestige or he has any use of it. if he or she avail check book facility, he has to maintain minimum balance in his account to continue this facility. some times we also make our blindness complicated. if any one show the law and rules, then being a banker, i am giving my ATM card and pin number to that blind customer, I will also takehim to the ATM machine, but, i will not assist him to read out the menus andcommands on ATM. will he independently withdraw his money? if so, couldanybody voluntarily come to have a practical session? condition is a personshould be bona fied blind. RBI says that 33% of ATMs should be accessible to blind persons, and it is stated on the same circular, which all our friends have mentioned here. now as a branch manager, it does not come in my power to install such ATMs. only my head office can do that. now in writing, i can reply that customer: "I accept your application for ATM card. since, as per the RBI circular our branchdoes not have ATM accessible to blind person, and also in our city there isno ATM installed, which is accessible to the blind person, hence, yourapplication is pending for consideration. as soon as. an accessible ATM willbe installed, you will be facilitated ATM card. our hon'ble blind customer unable to operate ATM which exist in our branch, independently, further, this matter has been referred to our authorities." thanking you,----- Original Message ----- From: "B. R. Nautial" <brnaut...@gmail.com>To: <accessindia@accessindia.org.in> Sent: Monday, May 24, 2010 7:40 PM Subject: Re: [AI] Difficulties in Bankingno sir, its not a question of ego here. in my opinion, both the parties are almost right on their places. generally, all these facilities arequite risky for the blind, that's why, most of the bank manager of variousbanks are not even against the blind customers but don't want to give all these facilities to the them only because they know, in case of any fraud with the blind customer, they may be questioned before the court and may be punished for their negligence. In various banks, where the branch manager is flexible and satisfied with your arguments or fully aware with the rules and regulations, they are more sympathetic with the blind. They don't create such problems to any of the blind person. More or less, they are not our enemy so the issue should be raised before the higher authorities with the help of various NGO's. With Regards B. R. Nautial Mobile: +919915073368----- Original Message ----- From: "Kamal Verma" <kamalve...@pnb.co.in>To: <accessindia@accessindia.org.in> Sent: Monday, May 24, 2010 5:26 PM Subject: Re: [AI] Difficulties in BankingDear Sir, The customer is trying to satisfy his ego. Otherwise, he should have produced NOC or any such endorsement from his parrents. The problems might have been solved. Details of this blind customer have not been discussed in the list. There are number of blind customers availing ATM, cheque book and other facilities from PNB. Regards. Kamal Verma----- Original Message ----- From: "Asudani, Rajesh" <rajeshasud...@rbi.org.in>To: <accessindia@accessindia.org.in> Sent: Monday, May 24, 2010 4:56 PM Subject: Re: [AI] Difficulties in BankingWho is bloody branch manager to sit in judgment over rules framedby regulator? If he/she has to question them, let him represent to central bank or government, for the time, rules are there, he has to comply with them. If we give in to approach of petty functionaries thwarting rules, there will be no rule of law in this country. Moreover, why does anybody require banking facilities? So, there is no rational behind this question. And, about ATM, bank is not responsible anyway for misuse or loss. Check book is another matter, and I have time and again pointed out the lacunae in the policy pertaining to it. So, we can not hold bankers denying it to fault. Regards "Perhaps our role on this planet is not to worship God-- but to create Him." --Arthur C. Clarke (Rajesh Asudani) Assistant General Manager, Reserve Bank of India Nagpur 09420397185 O: 0712 2806676 Res: 0712 2591349 -----Original Message----- From: accessindia-boun...@accessindia.org.in[mailto:accessindia-boun...@accessindia.org.in] On Behalf Of Kamal VermaSent: Monday, May 24, 2010 4:51 PM To: accessindia@accessindia.org.in Subject: Re: [AI] Difficulties in Banking Hello, Noone has to deform such a pioneer corporate like PNB. RBI framed rules andcirculars, but being a Branch Manager, it seems impractical to issue ATMcard to the blind customers. Let me argue the matter with the blind customer who is in need of ATM card and cheque book. Why does he need ATM card and cheque book and how shall I issue? Let him convince me. Thanks. Kamal Verma ----- Original Message ----- From: "Mahesh Panicker" <maheshspanic...@gmail.com> To: <accessindia@accessindia.org.in> Sent: Monday, May 24, 2010 12:41 PM Subject: Re: [AI] Difficulties in Bankingdear Mr. Verma. . surprised to know someone has something nice to say about PNB. I haven't find many other organizations as obnoxious as PNB is. I had a real struggle to get my ATM card from PNB. in fact, I'd contacted the higher authorities as well. but at the end of the day, I had to complaint to the RBI, and also to the NHRC and the government of India ministry of finance to get my card. after all that, I got my card after a good 7 months. recently too, I had a terrible time with the PNB, when I applied for a check book. as I already mentioned, this happened after I submitted the RBI circular on the rights of the disabled on banking facility. and then we all have the story of a visually challenged being asked to provide a NOC from the parents to avail an ATM card. have you heard of anything more obnoxious? banks in general, and PNB in particular have a horrible record when it comes to acknowledging the rightful claims of the disabled. so we have to take the struggle against such horrible institutional nonsense to all possible levels including the media. On 5/24/10, Kamal Verma <kamalve...@pnb.co.in> wrote:Hello all, I am surprised to note various complaints against PNB in this list. I am availing all the banking facilities, such as cheque book, debit card, credit card, internet banking, etc. PNB does not ignore the blind community, hence if any problem occurs, it may be communicated to the higher authorities of PNB with the name and designation of the concerned officer. Thanks. Kamal Verma ----- Original Message ----- From: "Mahesh Panicker" <maheshspanic...@gmail.com> To: <accessindia@accessindia.org.in> Sent: Sunday, May 23, 2010 8:39 PM Subject: Re: [AI] Difficulties in Banking > banking is one area where there is a lot of discrimination against > the> visually challenged. opening an account itself isn't any easier, > but > ones you open an account, getting the common banking facilities > like> ATM cards and check book is an absolute nightmare.I've an account > with> the Punjab National Bank, and I had my struggle of my life to get > my> ATM card issued. it took me a good 7 month for the same to be done. > the struggle for the check book was also on similar lines, and > although I've got the checkbook, it has come with a lot of > conditions. > most people on access india can tell you similar stories. I believe > some of our own members have taken a lot of initiative in this > regard, > and the 2008 RBI order is an achievement because of such > initiatives. > > On 5/23/10, BHAWANI SHANKAR VERMA <bsvermad...@gmail.com> wrote: > > > blind persons should organize and conduct an agitation before the banking > > division and finance ministry. this is the only solution. > > ----- Original Message ----- From: "rahul cherian" > > <rahul.cher...@inclusiveplanet.com> > > To: <accessindia@accessindia.org.in> > > Sent: Sunday, May 23, 2010 12:47 PM > > Subject: [AI] Difficulties in Banking > > > > > > > > > Folks, > > > > > > I have been asked to prepare a comprehensive note on the issues > > > that > > persons> > > with visual impairment face with banking in India, especially > > > in> > > > leading > > > banks such as ICICI, HDFC and SBI, along with possible > > > solutions. > > > This > > note > > > has been asked for by some senior people I know personally in > > > these > > > > banks.> > > If anyone would like to help me prepare this note do let me > > > know> > > at the > > > earliest. If anyone has the details of any such note which has > > > been > > prepared > > > earlier do forward that to me. > > > > > > Best regards, > > > > > > Rahul Cherian > > > Inclusive Planet > > > > > > On 23 May 2010 12:39, Srinivasu Chakravarthula > > <sriniv...@srinivasu.org>wrote: > > > > > > > > > > Hi Dinesh,> > > > Can you provide us with little more details about your > > > > problem> > > > with > > > > Yahoo! Messenger so as to help you better? > > > > > > > > Regards, > > > > Srinivasu > > > > > > > > On 5/23/10, dinesh shukla <dineshshukla2...@gmail.com> wrote: > > > > > dear friends I am not able to chatte with the help of > > > > > Yahoo > > > > massenger. > > > > > please help me to do the same telling me the steps. Dinesh > > Shukla. > > > > > > > > > > > > > > > To unsubscribe send a message to > > > accessindia-requ...@accessindia.org.inwith > > > > > the subject unsubscribe. > > > > >> > > > > To change your subscription to digest mode or make any > > > > > other> > > > > > > > > > > > > changes, > > > > please > > > > > visit the list home page at > > > > > > > > > > > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in > > > > > > > > > > > > > -- > > > > Sent from my mobile device > > > > > > > > Best regards, > > > > > > > > Srinivasu Chakravarthula > > > > Mobile: +91 990 081 0881 > > > > Website: http://www.srinivasu.org > > > > Follow me on Twitter: http://twitter.com/sriniworld/ > > > > > > > > > > > > > > > > To unsubscribe send a message to > > accessindia-requ...@accessindia.org.inwith the subject > > unsubscribe. > > > > > > > > To change your subscription to digest mode or make any other changes, > > > > please visit the list home page at > > > > > > > > > > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in > > > > > > > > > > > > > > > > > To unsubscribe send a message to > > accessindia-requ...@accessindia.org.in with the subject > > unsubscribe. > > > > > > To change your subscription to digest mode or make any other > > > changes, > > please visit the list home page at > > > > > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in > > > > > > > > > > > > > To unsubscribe send a message to > > accessindia-requ...@accessindia.org.in with the subject > > unsubscribe. > > > > To change your subscription to digest mode or make any other > > changes, please > > visit the list home page at > > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in > > > > > > > -- > Mahesh S. Panicker > C123; > Dayanand Colony; > Lajpat Nagar4; > > New delhi india. > > > > To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. > > To change your subscription to digest mode or make any other > changes, please visit the list home page at > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in > > DISCLAIMER:The Information transmitted in this email is solely for the addressee.It is confidential and may be legally privileged. Access to this email by anyone else is unauthorized. Any disclosure, copying, distribution or any actiontaken by anyone other than by the intended recipient is prohibited andmay be unlawful. If you are not the intended recipient then kindly delete themail from your system. Any opinion or views expressed in this mail maynot necessarily reflect that of Punjab National Bank. The bank considers unencrypted email as an insecure mode of communication. To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in-- Mahesh S. Panicker C123; Dayanand Colony; Lajpat Nagar4; New delhi india.To unsubscribe send a message to accessindia-requ...@accessindia.org.inwith the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.inDISCLAIMER: The Information transmitted in this email is solely for the addressee. It is confidential and may be legally privileged. Access to this emailby anyone else is unauthorized. Any disclosure, copying, distribution orany action taken by anyone other than by the intended recipient is prohibited and may be unlawful. If you are not the intended recipient then kindly delete the mail from your system. Any opinion or views expressed in this mail may not necessarily reflect that of Punjab National Bank. The bank considers unencrypted email as an insecure mode of communication. To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in Notice: This email and any files transmitted with it are confidentialand intended solely for the use of the individual or entity to whom they are addressed. If you are not the intended recipient, any dissemination,use, review, distribution, printing or copying of the information contained in this e-mail message and/or attachments to it are strictly prohibited. If you have received this email by error, please notify usby return e-mail or telephone and immediately and permanently delete themessage and any attachments. The recipient should check this email and any attachments for the presence of viruses. The Bank accepts no liability for any damage caused by any virus transmitted by this email. To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.inDISCLAIMER:The Information transmitted in this email is solely for the addressee. Itis confidential and may be legally privileged. Access to this email byanyone else is unauthorized. Any disclosure, copying, distribution or any action taken by anyone other than by the intended recipient is prohibitedand may be unlawful. If you are not the intended recipient then kindly delete the mail from your system. Any opinion or views expressed in this mail may not necessarily reflect that of Punjab National Bank. The bank considers unencrypted email as an insecure mode of communication. To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.inTo unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.inTo unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe.To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
To unsubscribe send a message to accessindia-requ...@accessindia.org.in with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in
