Dear all, This happened with one of my VI friend yesterday when she was returning from bhopal with her escort. When her escort approach to book current ticket to the bhopal rail counter, the lady on the duty refuse to issue the concession ticket saying that she can not see the registration number on the certificate. When my friend approach herself on the counter and demanded the reason in writing, the lady litraly throw the xerox on her and says that I can not give you written statement do whatever you want. At last, they boath have to travel in full fare. It may be noted that she is using the same certificate from more than 2 3 years. But did not face such a strange problem. Now my point is, Can she file a complain in this matter? If yes, then what would be the proper channel to file such a complain and what would the supporting document require. She is strongly thinking to file the complain against this injustice. However the lady on the counter did not tell her name or tocan number. So I kindly request all the members to guide her in this matter. Thanks and regards, Rohiet A. Patil > In the book of life
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