you are right amar, blind customers of SBI should not demand for this
special product. this may also give a message to other banks, which are
currently providing same features on internet banking to their blind
customers.
----- Original Message -----
From: "Amar Jain" <amarjain2...@gmail.com>
To: <accessindia@accessindia.org.in>
Sent: Tuesday, August 16, 2011 6:42 PM
Subject: Re: [AI] SBI NET BANKING FOR VISUALLY CHALLENGED - SOME DOUBTS-REG
My sincere advice will be that do not promote such special products.
Firstly, when the normal e-banking is fully and completely accessible,
then why to go for such special net banking for visually challenged?
Secondly, you can't access various facilities like request for demand
draft, RTGS transfers, (I don't know whether neft is allowed in this
product as I didn't find any information on their FAQ but presuming that
it is available from what sir has said), E-bill payment, opening term
deposits online etc.
Further, suppose that for a moment SBI comes with all facilities for this
product, but if there is any new facility introduced in future, then you
again keep shouting at SBI for introducing the same for this portal?
Lastly, don't know whether you or others agree or not, but when I can use
the normal facilities provided reasonable needs such as accessibility in
this case is fullfilled, then why I would go for a special facility? And
on the bank's part for introducing accessibility or any other reasonable
demand which we are asking for, they don't have to compromise in their
design, facilities which are being offered to customers, etc. Then why
they have come with such special facility? Just to show that they care for
visually challenged? That too without offering them the facilities which
they can use? Or developers are too laisy in doing 10% efforts extra for
introducing accessibility in their normal products?
Look at that special ATM card of SBI called 'Drishti', which can be used
in normal ATMs also, but lacks in features. Though I have not used it
personally, but based on inputs from others, I know that it also doesn't
offer all facilities which a cardholder gets. Say, funds transfer, mobile
topup, registering for mobile banking, online payment through visa/maistro
portals, request for cheque book, etc. The biggest and the only advantage
of that card is that they have got the information in the chip itself that
the user needs the talking ATM and enable this feature if it is available.
There could be other ways of doing the same.
@Jaiprakash sir: the above explanation was not for you, as I know that you
are just asking the difference and seeking information on this product. It
was for each and everyone of us.
To answer your question, there is only a single advantage which I find in
this product, which can be well introduced in the actual product itself,
is the feature called 'deadlock switch'. If you have access to this
special product, and if you use alt 0, then your e-banking account gets
blocked. This is to save oneself from physical threats which one might
face at a public place etc, while using this facility.
-----Original Message-----
From: ghanshyam asudani
Sent: Wednesday, August 17, 2011 1:22 AM
To: accessindia@accessindia.org.in
Subject: Re: [AI] SBI NET BANKING FOR VISUALLY CHALLENGED - SOME
DOUBTS-REG
hi dear jayaprakash you can transfer funds to any account using third
party link. but NEFT is solely prorogative of the bank. with best wishes,
Dr. G. H. asudani.
-----Original Message-----
From: jayaprakash mamatha
Sent: Monday, August 15, 2011 1:55 AM
To: accessindia@accessindia.org.in
Subject: [AI] SBI NET BANKING FOR VISUALLY CHALLENGED - SOME DOUBTS-REG
Dear all
SBI Offers MET BANKING FOR VISUALLY CHALLENGED
IF ANY ONE OF YOU ARE USING THIS FACILITY KINDLY TELL ME THE FEATURES
#1 CAN I TRANSFER FUNDS UN OTHER ACCOUNTS ?
#2 CAN I SEND MONEY USING NEFT ?
KINDLY BRIEF ME ABOUT THIS FACILITY
WAITING FOR YOUR REPLY
YOURS
JAYAPRAKASH
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