I too faced the same issue and I have written an E-mail to IRCTC mentioning
the query but they gave me the same reason that the payment has been not
received from bank and asked me to send the scanned image of my bank
statement in which they have mentioned about the transection happened with
IRCTC.
----- Original Message -----
From: "Sandeep Gautam" <sandeepgautam.n...@gmail.com>
To: <accessindia@accessindia.org.in>
Sent: Friday, August 10, 2012 5:42 AM
Subject: [AI] regarding booking from IRCTC
Dear friends,
I booked E ticket from IRCTC this morning.
When I have entered all informations related to my debit card etc. (after
going through all the procedure to book ticket)
after pressing ok button, I got the page: session expired
"your session has been expired"
immediately I got the message from my bank through sms alert that
the ----- amount has been debited from my account
But I have not got any ticket related information.
I logged in again. There is an option, detail of failed transactions.
Here one transaction no. for the particular booking is shown. But, below,
it was written,
payment not receive by bank.
So friends, how much time IRCTC takes to book ticket.
or
my transaction has failed
now, what should I do next?
Pls guide immediately.
Waiting
Sandeep G
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Akhilesh Malani
Accessibility Manager
And
Software Tester
Prakat Solutions
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