From: [email protected] [mailto:[email protected]] On Behalf 
Of Asudani, Rajesh
Sent: Monday, September 10, 2012 2:58 PM
To: [email protected]
Subject: (VIB) RBI circular banking facilities to visually challenged

Date: Sep 05, 2012

Banking facilities to visually challenged / persons with disabilities


RBI /2012-13/191
DBOD.No. Leg.BC. 38/09.07.005/2012-13

September 5, 2012

All Scheduled Commercial Banks
(excluding RRBs)

Dear Sir

Banking facilities to visually challenged / persons with disabilities

Please refer to our Circular DBOD. No. Leg BC. 91 /09.07.005/2007-08 dated June 
4, 2008<http://rbi.org.in/scripts/NotificationUser.aspx?Id=4226&Mode=0> on the 
captioned subject advising that all banking facilities such as cheque book 
facility including third party cheques, ATM facility, Net banking facility, 
locker facility, retail loans, credit cards etc., are invariably offered to 
visually challenged persons without any discrimination as they are legally 
competent to contract. Further, please also refer to Circular 
DBOD.No.Leg.BC.123 /09.07.005/2008-09 dated April 13, 
2009<http://rbi.org.in/scripts/NotificationUser.aspx?Id=4923&Mode=0> advising 
banks to take necessary steps to provide all existing ATMs / future ATMs with 
ramps and to make at least one third of new ATMs installed as talking ATMs with 
Braille keypads.

2. It has been brought to our notice by Office of the Chief Commissioner for 
Persons with Disabilities that visually challenged persons are facing problems 
in availing banking facilities like internet banking. Banks are, therefore, 
advised to strictly adhere to instructions contained in the above circulars and 
extend all banking facilities to persons with blindness, low-vision and other 
disabilities.

Yours faithfully,

(Rajesh Verma)
Chief General Manager








With thanks and regards



                                (Rajesh Asudani)
Assistant General Manager
Reserve Bank of India
Nagpur
Cell: 9420397185
o: +91 712 2806846
R: 2591349

(In youth you want things, and then in middle-age you want to want them.)


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