Even after submitting this circular, My bank is refusing to give me internet
banking. I've just sent my details to chief commissioner of disability. Hope
I'll be getting a remedy soon. Also that rigid idiotic bank has to get
punished for refusing to give me internet banking me for the past 9 months
or so.
----- Original Message -----
From: "Asudani, Rajesh" <[email protected]>
To: <[email protected]>
Cc: <[email protected]>
Sent: Monday, September 10, 2012 3:39 PM
Subject: [AI] FW: RBI circular banking facilities to visually challenged
From: [email protected] [mailto:[email protected]] On
Behalf Of Asudani, Rajesh
Sent: Monday, September 10, 2012 2:58 PM
To: [email protected]
Subject: (VIB) RBI circular banking facilities to visually challenged
Date: Sep 05, 2012
Banking facilities to visually challenged / persons with disabilities
RBI /2012-13/191
DBOD.No. Leg.BC. 38/09.07.005/2012-13
September 5, 2012
All Scheduled Commercial Banks
(excluding RRBs)
Dear Sir
Banking facilities to visually challenged / persons with disabilities
Please refer to our Circular DBOD. No. Leg BC. 91 /09.07.005/2007-08 dated
June 4,
2008<http://rbi.org.in/scripts/NotificationUser.aspx?Id=4226&Mode=0> on
the captioned subject advising that all banking facilities such as cheque
book facility including third party cheques, ATM facility, Net banking
facility, locker facility, retail loans, credit cards etc., are invariably
offered to visually challenged persons without any discrimination as they
are legally competent to contract. Further, please also refer to Circular
DBOD.No.Leg.BC.123 /09.07.005/2008-09 dated April 13,
2009<http://rbi.org.in/scripts/NotificationUser.aspx?Id=4923&Mode=0>
advising banks to take necessary steps to provide all existing ATMs /
future ATMs with ramps and to make at least one third of new ATMs
installed as talking ATMs with Braille keypads.
2. It has been brought to our notice by Office of the Chief Commissioner
for Persons with Disabilities that visually challenged persons are facing
problems in availing banking facilities like internet banking. Banks are,
therefore, advised to strictly adhere to instructions contained in the
above circulars and extend all banking facilities to persons with
blindness, low-vision and other disabilities.
Yours faithfully,
(Rajesh Verma)
Chief General Manager
With thanks and regards
(Rajesh Asudani)
Assistant General Manager
Reserve Bank of India
Nagpur
Cell: 9420397185
o: +91 712 2806846
R: 2591349
(In youth you want things, and then in middle-age you want to want them.)
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