Dear Mukesh
i think, you need to give your home addresse,
here in Austria at list that addresse is needed.
i suppose, there is your problem.
hope it helps.
At 08:03 AM 9/18/2012, you wrote:
dear amar,
thanks for your guidance. i have successfully registered for my 3d
secured service password using the site:
https://acs.onlinesbi.com/sbi/enrollment/enroll_welcome.jsp
however, my problem still remains unresolved.
whenever, i go to any particular site to make online payment via my
visa card, it asks me to enter few details like name, address, three
digit cvv number, phone number, etc since i do know the name of the
card holder i have entered the same correctly but there is no address
printed on my card so i enter the address by which my bank account
refers to. i have also provided the phone number, entered the cvv
number. on the next screen, it again asks me to enter the password
i.e. 3d secured password here i enter my 3d secured password which i
have created as 3d secured service password as created on aforesaid
URL. but unfortunately, on the final screen, i get the error with the
remarks that your transaction has been declined. don't exactly know
the problem.
there is also one confusion in my mind i.e. on the first screen, so
could you please, there is one combo box to choose card type here i
select the visa card as visa word is printed on the card but there is
one more type i.e. maestro card. so if you know the difference between
the visa and maestro card it would be of great help.
so if possible, please guide me what could be wrong here?
i have also tried lodging the complaint successfully through online
SBI site and on lodging the said complaint i got the ticket number in
7 digits. since i have not received any call from the customer care as
mentioned by them, i have called customer care to make follow up for
my ticket but they were unable to locate the ticket. according to
their comments, they want the 16 digit complaint number and i got the
7 digit ticket number. so don't know how to even make follow up for my
ticket?
in the given situation, please guide me about my further course of action.
thanks once again for your precious time in going through my query.
mukesh.
On 9/18/12, Swarna Lakshmi <[email protected]> wrote:
> Hi All,
>
> Is this registration applicable to all the bank VISA and MAESTRO cards?
>
> I have one from Canara Bank and one from CITI, if yes then kindly
> thoroughly guide me for the same.
>
> Regards,
> Swarna.
> On 9/17/12, Amar Jain <[email protected]> wrote:
>> Dear Mukesh Bhaiya,
>>
>> That is a valid URL, though VBV was implemented long back (somewhere
>> in 2011) by RBI, but SBI now correctly shows that you have to register
>> your card for making online transactions. Its not optional, and it is
>> for your added security. Depending on your card (Mastro / Visa), you
>> have to follow the registration process.
>>
>> Thanks
>> --
>> Amar Jain.
>> Website: www.amarjain.com
>>
>>
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--
Regards,
Mukesh jain
Email:
[email protected]
[email protected]
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Skype: mukeshjain211
Mob: 09977165123
"Face your deficiencies and acknowledge them; but do not let them
master you. Let them teach you patience, sweetness, insight. "
Helen Keller
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with warm regards
Mahendra Galani
skype ID chintu3886
phone +4314943149 mobile +4369910366055,
address Herbst strasse 101.16.1 Vienna Austria Europe
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