It is scary. Thank God Sweety is safe. Delhi Metro must take note of this.
They take pride in their accessibility effort/commitment.

-----Original Message-----
From: AccessIndia [mailto:accessindia-boun...@accessindia.org.in] On Behalf
Of Vikas Kapoor
Sent: 01 March 2014 17:32
To: AccessIndia: a list for discussing accessibility and issuesconcerning
the disabled.
Subject: [AI] Visually impaired girl escapes accident at metro station

Visually impaired girl escapes accident at metro station
     Sowmiya Ashok 

The gap between the platform and a Delhi Metro train got the better of a
visually impaired commuter on Thursday evening as she was about to board
the train at the Nehru Place metro station. Sweety Bhalla, a government
employee, who was entering the train found her legs collapsing into the gap
- which was not exceptionally large. But for two male co-passengers, who
hurriedly pulled her up, she could have suffered grievous injuries. The
incident happened around 5-20 p.m.

"I put a leg forward thinking I will step on the train but my left leg went
in completely into the gap between the platform and the train. It was so
unexpected, I couldn't understand and when I was pulled up I felt bruises
on my right ankle, knee and elbow," she said. Fortunately for Ms. Bhalla,
her co-passengers helped her up before the train's doors shut on her.

A resident of Karol Bagh, Ms. Bhalla travels from Jhandewalan to Nehru
Place and back on a daily basis. "The gaps at all stations should be
uniform so that no untoward incident happens. This is especially dangerous
for young children who can fall into the gap while boarding or de-boarding
the train at rush hours," she said. "The problem is that in some places the
gap is smaller and at others it's larger. There should be some uniformity,"
she added.

Ms. Bhalla said similar incidents have happened twice before at Rajiv Chowk
and Udyog Bhavan stations. "There is a lot of rush especially at stations
such as Rajiv Chowk. The Metro should have segregated entry and exit points
into trains so it helps manage the crowds in an orderly manner."

Ms. Bhalla, who suffers from retinitis pigmentosa, which has rendered her
blind since birth, was part of a committee that did an external audit on
the first line of the Delhi Metro that connected Welcome and Kashmere Gate.

"I was part of a 'disability committee' that provided inputs to the Delhi
Metro on how to make stations friendly for Persons with Disability. We had
then reviewed three stations," she said.

Following Thursday's incident, she rang the helpline number of the Delhi
Metro and was told that she will be contacted after the footage from the
station is reviewed.

A Delhi Metro spokesperson said that at the point of frisking, Ms. Bhalla
was asked by CISF staff if she needed assistance to reach the train but she
declined because her colleague had accompanied her to the station. "We do
make regular announcements asking passengers to mind the gap between the
platform and the train. The passenger had called the helpline number but it
takes some time to review the footage," said the spokesperson.

However, Ms. Bhalla denies Delhi Metro's version that she was asked if she
needed assistance.
 








http://www.dailypioneer.com/city

Vikas Kapoor,
Mobile: (+91) 9891098137
Skype Id: dl_vikas


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