dr. sam taraporevala sir,
plz share with this list your representation to rbi. what are your submitted suggestions? we want to know when u say partly considered. we all are still facing huge problems in banks with our account and atm cards. yours h.sinh On Thu, May 22, 2014 at 10:55 AM, Xavier's Resource Centre for the Visuall St. Xavier's College <[email protected]> wrote: > > > Dear All > The RBI notification of yesterday I am pasting below is certainly a step > in the right direction but as Amar Jain in an earlier email has correctly > pointed out the problem is one of standardisation and the deliberate or > otherwise misinterpretation of the word 'talking'. The XRCVC had submitted > a detailed representation on accessibility of ATMs to the RBI last month > and they have taken part action. One will have to chase them to make sure > that they benchmark the accessibility standards. All the same it is a step > in the right direction. > RBI's notification follows > RBI/2013-14/598 > DBOD.No.Leg.BC.113/09.07.005/2013-14May 21, 2014All Scheduled Commercial > Banks > (excluding RRBs)Dear Sir/Madam,Need for Bank Branches / ATMs to be made > accessible to persons with disabilitiesPlease refer to our circular > DBOD.No.Leg.BC.123 /09.07.005/2008-09 dated April 13, 2009 on the captioned > subject, wherein banks were advised to provide, inter alia, ramps in all > existing and future ATMs, and make at least one third of new ATMs installed > as talking ATMs with Braille keypads.2. We have been receiving several > suggestions from members of public through Government of India and > otherwise, on facilitating easy access to bank branches and ATMs by persons > with disabilities for undertaking day to day banking transactions. We have > examined such suggestions. As advised in the above circular, banks have to > take necessary steps to provide all existing ATMs / future ATMs with ramps > so that wheel chair users / persons with disabilities can easily access > them. Care may also be taken to make arrangements in such a way that the > height of the ATMs do not create an impediment in their use by wheelchair > users. However, in cases where it is impracticable to provide such ramp > facilities, whether permanently fixed to earth or otherwise, this > requirement may be dispensed with, for reasons recorded and displayed in > branches or ATMs concerned.3. Banks are also to take appropriate steps, > including providing of ramps at the entrance of the bank branches, wherever > feasible, so that the persons with disabilities/wheel chair users can enter > bank branches and conduct business without difficulty. Banks are advised to > report the progress made in this regard periodically to their respective > Customer Service Committee of the Board and ensure compliance.4. Further, > it has come to our notice that some of the banks have not made at least one > third of the new ATMs installed as talking ATMs with Braille keypads as > advised vide circular referred to above. It is, therefore, reiterated that > banks should make all new ATMs installed from July 1, 2014 as talking ATMs > with Braille keypads. Banks should lay down a road map for converting all > existing ATMs as talking ATMs with Braille keypads and the same may be > reviewed from time to time by the Customer Service Committee of the > Board.5. In addition to the above, magnifying glasses should also be > provided in all bank branches for the use of persons with low vision, > wherever they require for carrying out banking transactions with ease. The > branches should display at a prominent place notice about the availability > of magnifying glasses and other facilities available for persons with > disabilities.Yours faithfully,(Rajesh Verma) > Chief General Manager > > Dr. Sam Taraporevala > Director > > > ------------------------------------------------------------------------------------ > Xavier's Resource Centre for the Visually Challenged (XRCVC) > St. Xavier's College, 5 Mahapalika Marg > Mumbai - 400001 > > +91 22 22620661-5 (extn: 366) > +91 22 22623298 (direct) > +91 9967028769 (mobile) > [email protected] > > > Register at the dedicated AccessIndia list for discussing accessibility of > mobile phones / Tabs on: > > http://mail.accessindia.org.in/mailman/listinfo/mobile.accessindia_accessindia.org.in > > > Search for old postings at: > http://www.mail-archive.com/[email protected]/ > > To unsubscribe send a message to > [email protected] > with the subject unsubscribe. > > To change your subscription to digest mode or make any other changes, > please visit the list home page at > http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in > > > Disclaimer: > 1. Contents of the mails, factual, or otherwise, reflect the thinking of > the person sending the mail and AI in no way relates itself to its veracity; > > 2. AI cannot be held liable for any commission/omission based on the mails > sent through this mailing list.. > Register at the dedicated AccessIndia list for discussing accessibility of mobile phones / Tabs on: http://mail.accessindia.org.in/mailman/listinfo/mobile.accessindia_accessindia.org.in Search for old postings at: http://www.mail-archive.com/[email protected]/ To unsubscribe send a message to [email protected] with the subject unsubscribe. To change your subscription to digest mode or make any other changes, please visit the list home page at http://accessindia.org.in/mailman/listinfo/accessindia_accessindia.org.in Disclaimer: 1. Contents of the mails, factual, or otherwise, reflect the thinking of the person sending the mail and AI in no way relates itself to its veracity; 2. AI cannot be held liable for any commission/omission based on the mails sent through this mailing list..
