That event id 1000 indicates that an application may have an open handle on
the registry of the users profile or the permissions on the user profile are
too restrictive. MS has released a few debug dlls as a hotfix Q321300 that
will allow you to identify what app may have a handle on the registry but I
cant seem to find the article. You can use the debug dlls and download
dbgview from www.sysinternals.com to find out what app may be causing the
problem. You run the dbgview client on a workstation and run dbgview on
another system. Have the client logon and logoff and debugview will show
you what app has an open handle and it will show the registry key that it
has open.
Tim Hines, MCSA, MCSE (2000 & NT4)
MVP - Active Directory
----- Original Message -----
From: "Thommes, Michael M." <[EMAIL PROTECTED]>
To: "Active Directory mailing list (E-mail)" <[EMAIL PROTECTED]>
Sent: Monday, January 20, 2003 11:01 AM
Subject: [ActiveDir] can't delete a profile
> Hi All:
> I know this is outside the scope of normal AD discussion, but you guys
> have the best collective knowledge of all things Windows! The problem is
> that I seem to have a corrupt (or locked or ???) profile for one of my
admin
> accounts on one of my domain controllers. The logoff process takes
forever
> and generates an EventID 1000 (Userenv) with the following message:
>
> Windows cannot unload your registry file. If you have a roaming profile,
> your settings are not replicated. Contact your administrator.
>
> DETAIL - Access is denied. , Build number ((2195)).
>
> The profile cannot be deleted ("delete"option is grayed out) when logged
in
> with the default administrator account. Three other dc's in the same
domain
> do not exhibit this problem with this account. The sparse Technet
articles
> that I have found indicate that a service might be running with the
account
> in question and thus the profile for that account cannot be deleted; this
> does not seem to be the case. No files of this account appear to be
locked.
> The account in question does not have a roaming profile. I've tried
> "delprof.exe" from the resource kit but it only lets me delete profiles
that
> I could through the My Computer/Properties/User Profiles GUI.
>
> I think my long logoff times would be eliminated if I could get rid of
that
> profile. Any thoughts are appreciated! Thanks.
>
> Mike Thommes
> Argonne National Laboratory
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