You can report bugs via the Feedback/Bugs form at http://connect.microsoft.com (you need a Passport/Live account to signin, and if you haven’t already, join the WSUS v3 open beta).

 

PSS generally does not support products that are in beta – that is handled by the product team. Different products have different feedback mechanisms for reporting bugs. As the products moves closer to release, support is transitioned across to PSS. If you have a problem with a product that is PSS supported, and the problem is in the Microsoft product, you do not have to pay $245.

 

Cheers

Ken

 

 

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Vinnie Cardona
Sent: Wednesday, 18 October 2006 7:08 AM
To: [email protected]
Subject: RE: [ActiveDir] The remote computer has ended the connection.

 

Don’t have an account manager.    

 

WSUS3.0 beta is on our Dev side…UpdateExpert is on Prod.

 

Thanks,

 


From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Brian Desmond
Sent: Tuesday, October 17, 2006 12:49 PM
To: [email protected]
Subject: RE: [ActiveDir] The remote computer has ended the connection.

 

Do you have an account manager at MS? That’s another avenue you can take.

 

WSUS3.0 is beta SW so shouldn’t be running it in production.

 

Thanks,

Brian Desmond

[EMAIL PROTECTED]

 

c - 312.731.3132

 

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Vinnie Cardona
Sent: Tuesday, October 17, 2006 12:58 PM
To: [email protected]
Subject: RE: [ActiveDir] The remote computer has ended the connection.

 

Susan,

 

We don't have a MS support contract.  Unfortunately rebooting the server was cheaper than paying MS $245.

 

Never used WSUS until this month.  I am currently running WSUS 3.0.  

 

Now for those of you who have experienced this bug and do not have a support contract:

Just contacted MS @ (800) 936-4900 (option 2) and asked if I can just report a bug without having to pay and he informed me that I will have to report the bug via mail to the development team.  The address he gave me was:

 

Microsoft Corporation

1 Microsoft Way

Redmond, WA 98052

 

Attention would be to the Development Team.  Include the product name and bug.

 

Susan…I think informing MS in some way or form of this potential bug is a good idea…

 

 

 

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