Hello All, We are heavily involved in developing a LEAN culture. A key element of LEAN is selecting process metrics to report project results.
I am looking for help in choosing appropriate metrics for policy development, maintenance and management. Examples, guidance, tutorials, etc. All would be welcome. Regards, Jack Zeigler * DES Policy and Rules Manager * Legal Services Office * 360.407.9209 Washington Department of Enterprise Services * 1500 Jefferson Street SE, Olympia, WA 98504-1410
