Darlene, All the services you mention are offered at our campus, but we do not have one over-arching policy that covers reviewing these services; however, this may be covered in some area specific policies. This is probably a topic that would be discussed in one of our AQIP Quality Council meetings. Wish I had more to offer!
Lynda Lloyd, M.Ed. Director of Policy Adjunct Faculty NWACC Policy<http://www.nwacc.edu/web/policy/policy_procedure> 479-619-4248 This message is intended solely for the recipient to whom it is addressed. If you are not the intended recipient, do not disclose, distribute or copy this email. Please notify the sender immediately and delete this email from your system. From: [email protected] [mailto:[email protected]] On Behalf Of Darlene Johnson Sent: Thursday, February 25, 2016 9:56 AM To: [email protected] Subject: [acupa-l] service review policy Hello everyone - We are currently updating our policy and process for service review (library, bookstore, IT, advising, lab services, parking, admissions, etc. - all college services) using a quality improvement approach. Does any other institution have a service review policy, or guidelines/processes for reviewing services? Darlene Johnson Planning and Policy Specialist | Strategic Planning and Analysis Red Deer College | 100 College Blvd. | Box 5005 | Red Deer | Alberta | T4N 5H5 work 403.342.3367 | fax 403.343.4028 www.rdc.ab.ca<http://www.rdc.ab.ca/> | when you get here you understand Replying to Messages: Replying (using Reply) to an ACUPA-L e-mail will distribute your message to the ENTIRE list of members. To send a message privately, reply directly to the individual who sent the message (their e-mail address appears in the "From" line of their original e-mail). To Unsubscribe: Go to http://www.acupa.org/MembershipForm_Discontinue.html and complete the form. We will remove you from the list within 24 hours, during normal business hours. Questions about the ACUPA e-list? Contact Jamie Parris at [email protected]<mailto:[email protected]?subject=ACUPA%20e-list%20assistance> or 607-255-6837.
