If you were calling in with a Premier contract, then the support engineer messed up.
If it was ad-hoc phone support...then the supportability statement lets them do that. But back to the original question - we've run small SCOM installations in VM guests. Not SCCM though. --James On Tue, Aug 12, 2008 at 3:49 PM, Blackman, Woody <[EMAIL PROTECTED]> wrote: > I called with an error on the installer that engineering proved was in > the executable (later fixed in SP1). They wouldn't try and fix it until > I reinstalled on a physical or Microsoft virtual machine because I was > running ESX. > > > -----Original Message----- > From: James Wells [mailto:[EMAIL PROTECTED] > Sent: Tuesday, August 12, 2008 1:33 PM > To: Active Directory Admin Issues > Subject: Re: Microsoft SCCM 2007 Running In Virtual > > Just so there's some clarification - what was the source on Microsoft > not supporting SCCM or SC-anything on a virtual machine? > > Some of the supportability statements are hard to read and even harder > to support...but generally, if you DO have a Premier Support > agreement, you AREN'T asked to duplicate on physical hardware except > as a last resort... > > --James > > On Tue, Aug 12, 2008 at 3:25 PM, Willenborg, Kevin > <[EMAIL PROTECTED]> wrote: >> OK - not a direct answer on the question - but wanted to warn people > who use >> ESX VMware of this critical alert >> > http://www.virtualization.info/2008/08/vmware-mistake-shuts-down-thousan > ds-of.html >> >> >> Back to the topic - anything heavy I/O or SQL related I make it a rule > of >> thumb to not put on VMware. Our TAM response was If you do end up > going that >> route and you do have issues and ask for assistance, Microsoft will > ask you >> to duplicate your problem on hardware setup. IMO, its not worth doing >> production SCCM on it but if your just kicking the tires and doing a > test >> area (separate forest) would think VM is cheap option. >> >> >> Kevin Willenborg >> Lead Directory Services >> AIT (AEGON Information Technology) >> Phone (319) 355-6597 >> Nextel (319) 533-7851 >> Email: [EMAIL PROTECTED] >> >> Real integrity is doing the right thing, knowing that nobody's going > to know >> whether you did it or not. >> >> CONFIDENTIALITY NOTICE >> The documents accompanying this transmission contain information > belonging >> to the Sender which is legally privileged and confidential. The > information >> is intended only for the use of the individual or entity named above. > If >> the reader of this message is not the intended recipient, you are > hereby >> notified that any disclosure, dissemination, distribution, copying, or > the >> taking of any action in reliance on the contents of this information > is >> strictly prohibited. If you have received this communication in > error, >> please notify the sender immediately. >> >> >> ________________________________ >> From: Weber, Scott [mailto:[EMAIL PROTECTED] >> Sent: Tuesday, August 12, 2008 3:16 PM >> To: Active Directory Admin Issues >> Subject: Microsoft SCCM 2007 Running In Virtual >> >> Quick question: Is anyone out there running SCCM 2007 on virtual > servers >> running within ESX (VMware) or within Hyper-V? Technically, Microsoft > will >> only support SCCM if it's on it's own physical server - but I just > want >> validation that someone out there is running it within a virtual > space. >> >> >> >> Thanks. >> >> >> >> Scott Weber >> >> Manager - Technical Services >> >> Information Technology >> >> Milton CAT >> >> 508-482-5779 >> >> [EMAIL PROTECTED] >> >> www.miltoncat.com >> >> >> >> >> >> ________________________________ >> >> ~ NEW: CounterSpy Enterprise: Centralized Antispyware - #1 in eWEEK > Test! ~ >> ~ ~ >> >> ~ NEW: CounterSpy Enterprise: Centralized Antispyware - #1 in eWEEK > Test! ~ >> ~ ~ > > ~ NEW: CounterSpy Enterprise: Centralized Antispyware - #1 in eWEEK > Test! ~ > ~ <http://www.sunbelt-software.com/product.cfm?id=400> ~ > > ~ NEW: CounterSpy Enterprise: Centralized Antispyware - #1 in eWEEK Test! ~ > ~ <http://www.sunbelt-software.com/product.cfm?id=400> ~ > ~ NEW: CounterSpy Enterprise: Centralized Antispyware - #1 in eWEEK Test! ~ ~ <http://www.sunbelt-software.com/product.cfm?id=400> ~
