CS2 does not recognize my Z7 or HV-20, I just do a manual capture and 
altho inconvenient, it works fine. Also note I use a 1394 port on the 
editor, not the BOB. Probably a later version of PPro would solve the 
problem, I suspect the same is true of your situation.

joe salerno


On 11/11/2010 12:17 PM, Adriane wrote:
> I'm back! With a new issue! Yay!
> we were able to partially deal with the previous crashing issues (thanks
> in large part to all of you here giving advice).I purchased an
> additional 4 gb of memory for now, and we're in the process of obtaining
> the CS5 upgrade, so hopefully those 2 things will help a lot.
> New issue: we got the new camera- Canon Vixia HV40.It seems CS4 is not
> seeing it. Windows 7 does see it.I made lots of notes on our
> troubleshooting which i can/will relate in a follow-up email, but
> wondered if anyone here recognizes this as a typical issue. The model #
> is not a choice in the Device Control settings. It shows the camera as
> online, and says it's capturing - but the cap window is blank and the
> timecode stays at 0- and when stopped/pause says there was a recorder
> error. I'm about to go online to see if we have the latest camera
> drivers right now. if i find that there is an updated one- where/how do
> i install it for use by Premiere? I also saw a button to "go online for
> device type", but the pc is not online -never was, don't want it to be!
>
> Thanks,
> Adriane
>
> 


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