Hi Chavdar,

For the containers we use a dedicated Windows Server, (on VMWare EsxI), with 
just a bunch of disks on NTFS. Each disk about 4 TB.
INCR of one specific client crashes since a few days every time. There are 
about 25 million files there (40 TB).
If I try incremental backup on a part of the disk, it works fine.

On the server with the containers, I checked events, antivirus, uninstalled 
Windows updates of August. Did not find any problems.
The only similar case I found was here:
https://adsm.org/forum/index.php?threads/storagepool-containers-going-unavailable.32858/

That points to a problem of memory on the Spectrum Protect server.
Our system manager is on holidays this week, so cannot check that further.

Thanks

David


-----Original Message-----
From: ADSM: Dist Stor Manager <ADSM-L@VM.MARIST.EDU> On Behalf Of Chavdar Cholev
Sent: Sunday, August 20, 2023 11:16 AM
To: ADSM-L@VM.MARIST.EDU
Subject: Re: [ADSM-L] INCR backups fail ! TSM 8.1.17 Windows Server and client

Hi David,
What kind of storage do you use for containers (SAN, NAS...)?

On Saturday, August 19, 2023, David L.A. De Leeuw <da...@bgu.ac.il> wrote:

> Hi TSM experts,
>
> Our incr backup fails consistently in the last few days. It starts 
> alright but after a few gigabyte on the client we get the error:
>
> ANS1301E This operation cannot continue due to an error on the IBM 
> Spectrum Protect server. See your IBM Spectrum Protect server 
> administrator for assistance.
>
> On the server side we see:
>
> 18-08-2023 22:57:25 ANR2012W Error encountered for storage pool directory:
> \\medbackup.med.ad.bgu.ac.il\tsmc1 in storage pool:
> CPOOL. (SESSION: 194578)
> 18-08-2023 22:57:25 ANR0530W Transaction failed for session 194578 for 
> node
> MEDFS2 (WinNT) - internal server error detected.
> (SESSION: 194578)
> 18-08-2023 22:57:26 ANR2012W Error encountered for storage pool directory:
> \\medbackup.med.ad.bgu.ac.il\tsmc1 in storage pool:
> CPOOL. (SESSION: 194578)
>
>
> Then we find one or more containers unavailable. We fix the containers 
> with "audit container ... action=scanall"
> No errors are found. But the next backup will fail again.
>
> The server is on 8.1.17, the client as well.
> The containers are on a number of disks on a shared windows server 2019.
> There have been some updates on the windows server recently.
> (KB5029247,KB5029647)
>
> The audits are fine, data is accessible, but backups fail.
> Any ideas ?
>
> David de Leeuw
> Ben-Gurion University of the Negev
> Beer Sheva Israel
>
>

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