You are not going to recover TSM if you don't have at least one good
database backup tape.  There is no way to recover TSM from its data tapes.
Don't try.

How good is your plan B?

Kelly J. Lipp
Storage Solutions Specialists, Inc.
PO Box 51313
Colorado Springs, CO 80949
[EMAIL PROTECTED] or [EMAIL PROTECTED]
www.storsol.com or www.storserver.com
(719)531-5926
Fax: (240)539-7175


-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED]]On Behalf Of
Seay, Paul
Sent: Sunday, January 27, 2002 11:50 AM
To: [EMAIL PROTECTED]
Subject: Re: I think that I need technical support for TSM


This came from a page on the web:
http://www.tivoli.com/support/locations.html


Yisra'el / Israel

Telephone:
           03-6978555
           (Note: Monday-Friday from 19:00 to 8:00 + weekends:
+39-02-26920661)
      Fax: 09.685.1533
    email: [EMAIL PROTECTED]

You will need a support contract.  They will probably send you somewhere to
get that setup.  Keep in mind that the release you are on is no longer
supported and the may not be able to help you.  There may be other options
such as an upgrade to V4 and explaining you need transition support to get
the current environment fixed so you can upgrade.

-----Original Message-----
From: Michel David [mailto:[EMAIL PROTECTED]]
Sent: Sunday, January 27, 2002 4:25 AM
To: [EMAIL PROTECTED]
Subject: I think that I need technical support for TSM


Hi TSM'rs

As I said before My DB TAPES don't let me to RESTORE
DB after Hard-Disk crash. I would like to RESTORE DB
from DATA TAPES( no DB Tapes are available). Many said
that it's impossible. Some say that it's a Tivoli
support operation, I am looking for every solution.

Can someone tell me once more, what is the technical
support number for me. I am in Israel.

THANK YOU.
MICHEL DAVID
MARNET

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