It might be worth Michel's trouble to post the specific details about the
procedure he used to perform the restore to this forum, including *all*
steps, from start to finish, *complete* syntax of commands entered (i.e.
the command as entered, including all options), the output received,
server options, device configuration information, etc. With this
information, perhaps someone on this forum can see what the problem is.
Regards,
Andy
Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Development
Internal Notes e-mail: Andrew Raibeck/Tucson/IBM@IBMUS
Internet e-mail: [EMAIL PROTECTED]
The only dumb question is the one that goes unasked.
The command line is your friend.
"Good enough" is the enemy of excellence.
"Seay, Paul" <[EMAIL PROTECTED]>
Sent by: "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]>
01/27/2002 11:49
Please respond to "ADSM: Dist Stor Manager"
To: [EMAIL PROTECTED]
cc:
Subject: Re: I think that I need technical support for TSM
This came from a page on the web:
http://www.tivoli.com/support/locations.html
Yisra'el / Israel
Telephone:
03-6978555
(Note: Monday-Friday from 19:00 to 8:00 + weekends:
+39-02-26920661)
Fax: 09.685.1533
email: [EMAIL PROTECTED]
You will need a support contract. They will probably send you somewhere
to
get that setup. Keep in mind that the release you are on is no longer
supported and the may not be able to help you. There may be other options
such as an upgrade to V4 and explaining you need transition support to get
the current environment fixed so you can upgrade.
-----Original Message-----
From: Michel David [mailto:[EMAIL PROTECTED]]
Sent: Sunday, January 27, 2002 4:25 AM
To: [EMAIL PROTECTED]
Subject: I think that I need technical support for TSM
Hi TSM'rs
As I said before My DB TAPES don't let me to RESTORE
DB after Hard-Disk crash. I would like to RESTORE DB
from DATA TAPES( no DB Tapes are available). Many said
that it's impossible. Some say that it's a Tivoli
support operation, I am looking for every solution.
Can someone tell me once more, what is the technical
support number for me. I am in Israel.
THANK YOU.
MICHEL DAVID
MARNET
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