Before trying MEMORYEFFICIENTBACKUP, I would try the 4.2.1.30 Windows
client, which includes a fix for IC32379. IC32379 is known to cause
"program memory exhausted" errors.
Regards,
Andy
Andy Raibeck
IBM Software Group
Tivoli Storage Manager Client Development
Internal Notes e-mail: Andrew Raibeck/Tucson/IBM@IBMUS
Internet e-mail: [EMAIL PROTECTED]
The only dumb question is the one that goes unasked.
The command line is your friend.
"Good enough" is the enemy of excellence.
Tom�s Hrouda <[EMAIL PROTECTED]>
Sent by: "ADSM: Dist Stor Manager" <[EMAIL PROTECTED]>
04/03/2002 08:17
Please respond to "ADSM: Dist Stor Manager"
To: [EMAIL PROTECTED]
cc:
Subject: Re: TSM Client Agent randomly stopping on Windows 2000 SP2
Hi Tor,
if problem with memory overflow appears at start of backup, so I think I
know what is your problem ... I have similar one on AIX client which backs
up tons of files through NFS. Try to include parameter
MEMORYEFFICIENBACKUP
YES into your dsm.opt file (or check this switch through client GUI Edit -
Preferences - Backup - Use less memory). TSM client tried to load all
directory structure to memory at start of backup by default. If you use
MEMORYEFFICIENBACKUP switch, client do it by simple directories. I suggest
it because of your note about large amount of files. Perhaps it helps.
Wiht best regards
Tom
-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED]]On Behalf Of
Rysstad - Tor Arne
Sent: Wednesday, April 03, 2002 3:45 PM
To: [EMAIL PROTECTED]
Subject: Re: TSM Client Agent randomly stopping on Windows 2000 SP2
Hi Eric, Wanda, Arshad and the rest of the world!
The Win2000 server has plenty of RAM and CPU! Tons and tons.. It's just a
fileserver, the only thing particular is that it contains a large amount
of
small files.. Most of my users are programmers..
1. Is client-version dependent of server version? Can I safely upgrade my
win2000 server without having to change anything on the ADSM server?
2. If I upgrade, can I restore with a lower version-number (older) client?
Thank you very much !!!
Regards from Oslo, Norway,
Tor Rysstad
-----Original Message-----
From: Prather, Wanda [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, April 03, 2002 2:28 PM
To: [EMAIL PROTECTED]
Subject: Re: TSM Client Agent randomly stopping on Windows 2000 SP2
Duh. Yeah, too early for me this morning!
Sorry, I meant 4.2.1.20.
Thanks Eric!
-----Original Message-----
From: Loon, E.J. van - SPLXM [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, April 03, 2002 7:22 AM
To: [EMAIL PROTECTED]
Subject: Re: TSM Client Agent randomly stopping on Windows 2000 SP2
Hi Wanda!
I guess you meant upgrading to 4.2.1.20?
Kindest regards,
Eric van Loon
KLM Royal Dutch Airlines
-----Original Message-----
From: Prather, Wanda [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, April 03, 2002 14:10
To: [EMAIL PROTECTED]
Subject: Re: TSM Client Agent randomly stopping on Windows 2000 SP2
I have seen that happen occasionally on our Win2K machines running the
4.1.3
clients (although here it was every few days, not every 10 minutes)...
You can try upgrading to the 4.1.2.20 client, that fixed a lot of misc.
problems for me on Win2K machines, including the "program memory
exhausted"
messages.
Unless this machine really IS very short on memory...
-----Original Message-----
From: Rysstad - Tor Arne [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, April 03, 2002 5:13 AM
To: [EMAIL PROTECTED]
Subject: Re: TSM Client Agent randomly stopping on Windows 2000 SP2
Hi Eric and the rest of the list !
Thank you very much for the hint! (And for the patience..)
DSMERROR.log contains loads of this:
04/03/2002 11:16:59 ConsoleEventHandler(): Caught Ctrl-C console event .
04/03/2002 11:16:59 ConsoleEventHandler(): Cleaning up and terminating
Process ...
I guess it goes without saying that I am not pressing Ctrl+C.. honest.. Is
this a known error?
Also this one is occur frequently:
04/03/2002 10:56:54 Unable to open Acknowledgement Mailslot
'\\.\mailslot\client'.
What does that mean?
04/01/2002 16:59:14 ConsoleEventHandler(): Caught Logoff console event .
04/01/2002 16:59:14 ConsoleEventHandler(): Process Detached.
TSM is running as a service, not as an application.. Or is my server
playing
an April 1. prank on me?? Wow, an IBM server with a sense of humor.. :-)
In the DSMSCHED.LOG file (OUCH.. scroll-cramp, scroll-cramp!!!)... I found
this:
03/18/2002 23:59:54 ANS1075E *** Program memory exhausted ***
This occured approx. 1,5 hours after the backup started. The server the
client is running on is working about as hard as Britany Spears' parents..
Looks like a general failure message to me.. Or?
Once again, thank you very, very much for any help or hints!
I guess that most of you fine people understand that I have no idea of
what
I am doing.. Perhaps somebody could send me some URLs to TSM related
websites. I guess that might be better... BTW.. www.tivoli.com/support
<http://www.tivoli.com/support> requires an code that I do not have...
Regards from Oslo, Norway,
Tor Rysstad
-----Original Message-----
From: Loon, E.J. van - SPLXM [ mailto:[EMAIL PROTECTED]
<mailto:[EMAIL PROTECTED]> ]
Sent: Wednesday, April 03, 2002 10:59 AM
To: [EMAIL PROTECTED]
Subject: Re: TSM Client Agent randomly stopping on Windows 2000 SP2
Hi Tor!
Are there any messages related to the stop in the dsmsched.log or the
dsmerror.log?
Kindest regards,
Eric van Loon
KLM Royal Dutch Airlines
-----Original Message-----
From: Rysstad - Tor Arne [ mailto:[EMAIL PROTECTED]
<mailto:[EMAIL PROTECTED]> ]
Sent: Wednesday, April 03, 2002 09:51
To: [EMAIL PROTECTED]
Subject: TSM Client Agent randomly stopping on Windows 2000 SP2
Hello everybody!
First of all, I am sorry if this topic has been discussed before.. I am
new
to this group...
I am running a Windows 2000 SP2 server, with IE6 and all the
patches/updates
I have found..
Backup is taken to an ADSM server via TSM Backup Client Version 4, Release
1, Level 3.0.
Trouble is; every 10 minutes or so the TSM client agent service stops..
just
like that..
I have made a "net start.. " script that runs every 10 minute, but that's
no
good.. :-)
Any reason for this happening known to man? Or to IBM? ....
Patches? Updates? Changes? Magic?
Thank you very much in advance for any help, hints etc!
Regards from Oslo, Norway
Tor Arne Rysstad
PS. Does this group have a FAQ or an archive?
-------------------------------------------------
Tor Arne Rysstad
[EMAIL PROTECTED]
NT - drift; SKARP, MVA3
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