Yeah that may be it - we stumbled on this when we kept looking: https://ads-developers.googleblog.com/2018/03/changes-to-inactive-adwords-accounts.html
And I bet that is the issue. We updated our code so it will report the account with the problem so that our users can check and remove that account. Thank you for your help! Jessica On Thursday, May 31, 2018 at 7:45:44 PM UTC+3, [email protected] wrote: > > Our connector that uses the AdWords API has users suddenly seeing errors > like this when trying to authenticate or use the connector: > [AuthorizationError.CUSTOMER_NOT_ACTIVE @ ; trigger:‘’] > > OAuth account fetch error: xxxxx resp: > [AuthorizationError.CUSTOMER_NOT_ACTIVE @ ; trigger:'<null>'] (Supermetrics > request ID: xxxx). tokenreq: > client_id=xxxx.apps.googleusercontent.com&redirect_uri=https%3A%2F%2Fsupermetrics.com%2Flogin-complete%2F&code=4xxxx&client_secret=Fxxxx&grant_type=authorization_code > > > The first report we got from users is at 12:18 EEST. Others reported later > (probably as they got to work and found it busted). -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. Visit this group at https://groups.google.com/group/adwords-api. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/14dfbd26-447e-4c32-a732-13a255b1a0a1%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.
