Hi all, I came across the same issue, while I was testing a new version of
the python library for our app.
I used my account (which is a testing account under my corporate email).
What can we do in order to be able to add audience/push members to a custom
audience?
I am getting the same error message:
Error summary: {'methodName': 'mutate', 'operations': '1', 'requestId':
'00057cd3f48c9d690a0ddd8243092cf9', 'faultMessage':
'[UserListError.ADVERTISER_NOT_WHITELISTED_FOR_USING_UPLOADED_DATA @
operations[0].operand]', 'serviceName': 'AdwordsUserListService',
'responseTime': '172'}
Regards,
Babis
On Monday, 29 October 2018 14:04:23 UTC, Srinivas Giduthuri wrote:
>
> Hello all,
>
> We are getting the following exception while uploading the customers to
> Google Ads.
>
> Following is the request and response payloads.
>
> [29 Oct 2018 19:26:48,103-requestInfoLogger:WARN:main] Request made:
> Service: AdwordsUserListService Method: mutate clientCustomerId:
> 133-941-2293 URL:
> https://adwords.google.com/api/adwords/rm/v201809/AdwordsUserListService
> Request ID: 0005795e70a3d8900a7ef18780075647 ResponseTime(ms): 264
> OperationsCount: 1 IsFault: true FaultMessage:
> ApiException{applicationExceptionType=ApiException,
> errors=[UserListError{apiErrorType=UserListError,
> errorString=UserListError.ADVERTISER_NOT_WHITELISTED_FOR_USING_UPLOADED_DATA,
> fieldPath=operations[0].operand,
> fieldPathElements=[FieldPathElement{field=operations, index=0},
> FieldPathElement{field=operand}], reason=USER_LIST_SERVICE_ERROR,
> trigger=}]}
> [29 Oct 2018 19:26:48,271-soapXmlLogger:INFO:main] SOAP request:
> <?xml version="1.0" encoding="UTF-8" standalone="no"?>
> <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/";
> xmlns:xsd="http://www.w3.org/2001/XMLSchema"; xmlns:xsi="
> http://www.w3.org/2001/XMLSchema-instance";>
> <soapenv:Header>
> <ns1:RequestHeader xmlns:ns1="
> https://adwords.google.com/api/adwords/rm/v201809";
> soapenv:mustUnderstand="0">
> <ns2:clientCustomerId xmlns:ns2="
> https://adwords.google.com/api/adwords/cm/v201809
> ">133-941-2293</ns2:clientCustomerId>
> <ns3:developerToken xmlns:ns3="
> https://adwords.google.com/api/adwords/cm/v201809
> ">REDACTED</ns3:developerToken>
> <ns4:userAgent xmlns:ns4="
> https://adwords.google.com/api/adwords/cm/v201809";>PMM Test Account
> (AwApi-Java, AdWords-Axis/4.1.0, Common-Java/4.1.0, Axis/1.4,
> Java/1.8.0_131, maven)</ns4:userAgent>
> <ns5:validateOnly xmlns:ns5="
> https://adwords.google.com/api/adwords/cm/v201809
> ">false</ns5:validateOnly>
> <ns6:partialFailure xmlns:ns6="
> https://adwords.google.com/api/adwords/cm/v201809
> ">false</ns6:partialFailure>
> </ns1:RequestHeader>
> </soapenv:Header>
> <soapenv:Body>
> <mutate xmlns="https://adwords.google.com/api/adwords/rm/v201809";>
> <operations>
> <ns7:operator xmlns:ns7="
> https://adwords.google.com/api/adwords/cm/v201809";>ADD</ns7:operator>
> <operand xmlns:ns8="
> https://adwords.google.com/api/adwords/rm/v201809";
> xsi:type="ns8:CrmBasedUserList">
>
> <ns8:name>1a211566-5f85-4f36-9251-ed6e741deb8f</ns8:name>
>
> <ns8:description>1a211566-5f85-4f36-9251-ed6e741deb8f</ns8:description>
> <ns8:status>OPEN</ns8:status>
> <ns8:membershipLifeSpan>10000</ns8:membershipLifeSpan>
> <ns8:UserList.Type>CRM_BASED</ns8:UserList.Type>
> <ns8:uploadKeyType>CONTACT_INFO</ns8:uploadKeyType>
> </operand>
> </operations>
> </mutate>
> </soapenv:Body>
> </soapenv:Envelope>
>
> [29 Oct 2018 19:26:48,271-soapXmlLogger:INFO:main] SOAP response:
> <?xml version="1.0" encoding="UTF-8" standalone="no"?>
> <soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/";>
> <soap:Header>
> <ns2:ResponseHeader xmlns="
> https://adwords.google.com/api/adwords/cm/v201809"; xmlns:ns2="
> https://adwords.google.com/api/adwords/rm/v201809";>
> <requestId>0005795e70a3d8900a7ef18780075647</requestId>
> <serviceName>AdwordsUserListService</serviceName>
> <methodName>mutate</methodName>
> <operations>1</operations>
> <responseTime>264</responseTime>
> </ns2:ResponseHeader>
> </soap:Header>
> <soap:Body>
> <soap:Fault>
> <faultcode>soap:Client</faultcode>
>
> <faultstring>[UserListError.ADVERTISER_NOT_WHITELISTED_FOR_USING_UPLOADED_DATA
>
> @ operations[0].operand]</faultstring>
> <detail>
> <ns2:ApiExceptionFault xmlns="
> https://adwords.google.com/api/adwords/cm/v201809"; xmlns:ns2="
> https://adwords.google.com/api/adwords/rm/v201809";>
>
> <message>[UserListError.ADVERTISER_NOT_WHITELISTED_FOR_USING_UPLOADED_DATA
> @ operations[0].operand]</message>
>
> <ApplicationException.Type>ApiException</ApplicationException.Type>
> <errors xmlns:xsi="
> http://www.w3.org/2001/XMLSchema-instance"; xsi:type="ns2:UserListError">
> <fieldPath>operations[0].operand</fieldPath>
> <fieldPathElements>
> <field>operations</field>
> <index>0</index>
> </fieldPathElements>
> <fieldPathElements>
> <field>operand</field>
> </fieldPathElements>
> <trigger/>
>
> <errorString>UserListError.ADVERTISER_NOT_WHITELISTED_FOR_USING_UPLOADED_DATA</errorString>
> <ApiError.Type>UserListError</ApiError.Type>
> <ns2:reason>USER_LIST_SERVICE_ERROR</ns2:reason>
> </errors>
> </ns2:ApiExceptionFault>
> </detail>
> </soap:Fault>
> </soap:Body>
> </soap:Envelope>
>
> Request failed due to ApiException. Underlying ApiErrors:
> Error 0: UserListError{apiErrorType=UserListError,
> errorString=UserListError.ADVERTISER_NOT_WHITELISTED_FOR_USING_UPLOADED_DATA,
> fieldPath=operations[0].operand,
> fieldPathElements=[FieldPathElement{field=operations, index=0},
> FieldPathElement{field=operand}], reason=USER_LIST_SERVICE_ERROR, trigger=}
>
>
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