Hello Priyanka, This is exactly the issue we are facing with test accounts and our team is working on it. Your process seems to be fine, I will notify everyone on this thread as and when I have updates on this issue.
Regards, Sai Teja, AdWords API Team On Monday, October 29, 2018 at 10:04:23 AM UTC-4, Srinivas Giduthuri wrote: > > Hello all, > > We are getting the following exception while uploading the customers to > Google Ads. > > Following is the request and response payloads. > > [29 Oct 2018 19:26:48,103-requestInfoLogger:WARN:main] Request made: > Service: AdwordsUserListService Method: mutate clientCustomerId: > 133-941-2293 URL: > https://adwords.google.com/api/adwords/rm/v201809/AdwordsUserListService > Request ID: 0005795e70a3d8900a7ef18780075647 ResponseTime(ms): 264 > OperationsCount: 1 IsFault: true FaultMessage: > ApiException{applicationExceptionType=ApiException, > errors=[UserListError{apiErrorType=UserListError, > errorString=UserListError.ADVERTISER_NOT_WHITELISTED_FOR_USING_UPLOADED_DATA, > fieldPath=operations[0].operand, > fieldPathElements=[FieldPathElement{field=operations, index=0}, > FieldPathElement{field=operand}], reason=USER_LIST_SERVICE_ERROR, > trigger=}]} > [29 Oct 2018 19:26:48,271-soapXmlLogger:INFO:main] SOAP request: > <?xml version="1.0" encoding="UTF-8" standalone="no"?> > <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/"; > xmlns:xsd="http://www.w3.org/2001/XMLSchema"; xmlns:xsi=" > http://www.w3.org/2001/XMLSchema-instance";> > <soapenv:Header> > <ns1:RequestHeader xmlns:ns1=" > https://adwords.google.com/api/adwords/rm/v201809"; > soapenv:mustUnderstand="0"> > <ns2:clientCustomerId xmlns:ns2=" > https://adwords.google.com/api/adwords/cm/v201809 > ">133-941-2293</ns2:clientCustomerId> > <ns3:developerToken xmlns:ns3=" > https://adwords.google.com/api/adwords/cm/v201809 > ">REDACTED</ns3:developerToken> > <ns4:userAgent xmlns:ns4=" > https://adwords.google.com/api/adwords/cm/v201809";>PMM Test Account > (AwApi-Java, AdWords-Axis/4.1.0, Common-Java/4.1.0, Axis/1.4, > Java/1.8.0_131, maven)</ns4:userAgent> > <ns5:validateOnly xmlns:ns5=" > https://adwords.google.com/api/adwords/cm/v201809 > ">false</ns5:validateOnly> > <ns6:partialFailure xmlns:ns6=" > https://adwords.google.com/api/adwords/cm/v201809 > ">false</ns6:partialFailure> > </ns1:RequestHeader> > </soapenv:Header> > <soapenv:Body> > <mutate xmlns="https://adwords.google.com/api/adwords/rm/v201809";> > <operations> > <ns7:operator xmlns:ns7=" > https://adwords.google.com/api/adwords/cm/v201809";>ADD</ns7:operator> > <operand xmlns:ns8=" > https://adwords.google.com/api/adwords/rm/v201809"; > xsi:type="ns8:CrmBasedUserList"> > > <ns8:name>1a211566-5f85-4f36-9251-ed6e741deb8f</ns8:name> > > <ns8:description>1a211566-5f85-4f36-9251-ed6e741deb8f</ns8:description> > <ns8:status>OPEN</ns8:status> > <ns8:membershipLifeSpan>10000</ns8:membershipLifeSpan> > <ns8:UserList.Type>CRM_BASED</ns8:UserList.Type> > <ns8:uploadKeyType>CONTACT_INFO</ns8:uploadKeyType> > </operand> > </operations> > </mutate> > </soapenv:Body> > </soapenv:Envelope> > > [29 Oct 2018 19:26:48,271-soapXmlLogger:INFO:main] SOAP response: > <?xml version="1.0" encoding="UTF-8" standalone="no"?> > <soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/";> > <soap:Header> > <ns2:ResponseHeader xmlns=" > https://adwords.google.com/api/adwords/cm/v201809"; xmlns:ns2=" > https://adwords.google.com/api/adwords/rm/v201809";> > <requestId>0005795e70a3d8900a7ef18780075647</requestId> > <serviceName>AdwordsUserListService</serviceName> > <methodName>mutate</methodName> > <operations>1</operations> > <responseTime>264</responseTime> > </ns2:ResponseHeader> > </soap:Header> > <soap:Body> > <soap:Fault> > <faultcode>soap:Client</faultcode> > > <faultstring>[UserListError.ADVERTISER_NOT_WHITELISTED_FOR_USING_UPLOADED_DATA > > @ operations[0].operand]</faultstring> > <detail> > <ns2:ApiExceptionFault xmlns=" > https://adwords.google.com/api/adwords/cm/v201809"; xmlns:ns2=" > https://adwords.google.com/api/adwords/rm/v201809";> > > <message>[UserListError.ADVERTISER_NOT_WHITELISTED_FOR_USING_UPLOADED_DATA > @ operations[0].operand]</message> > > <ApplicationException.Type>ApiException</ApplicationException.Type> > <errors xmlns:xsi=" > http://www.w3.org/2001/XMLSchema-instance"; xsi:type="ns2:UserListError"> > <fieldPath>operations[0].operand</fieldPath> > <fieldPathElements> > <field>operations</field> > <index>0</index> > </fieldPathElements> > <fieldPathElements> > <field>operand</field> > </fieldPathElements> > <trigger/> > > <errorString>UserListError.ADVERTISER_NOT_WHITELISTED_FOR_USING_UPLOADED_DATA</errorString> > <ApiError.Type>UserListError</ApiError.Type> > <ns2:reason>USER_LIST_SERVICE_ERROR</ns2:reason> > </errors> > </ns2:ApiExceptionFault> > </detail> > </soap:Fault> > </soap:Body> > </soap:Envelope> > > Request failed due to ApiException. Underlying ApiErrors: > Error 0: UserListError{apiErrorType=UserListError, > errorString=UserListError.ADVERTISER_NOT_WHITELISTED_FOR_USING_UPLOADED_DATA, > fieldPath=operations[0].operand, > fieldPathElements=[FieldPathElement{field=operations, index=0}, > FieldPathElement{field=operand}], reason=USER_LIST_SERVICE_ERROR, trigger=} > > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. 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