Did you have any luck finding out what the issue was? I'm using the 
CampaignExtensionSettingsService and only Structured Snippets are being 
retuned, not Callouts.

On Friday, 3 May 2019 22:40:05 UTC+1, [email protected] wrote:
>
> Hello, 
> We're using v201809 of the AdWords API and trying to get the customer 
> extension settings via the CustomerExtensionSettingsService. We currently 
> have 4 extensions for SITELINKS enabled at the account level and 4 extends 
> for CALLOUTS. However, when we make the request for our account-level 
> settings, we only get back SITELINK extensions, but not CALLOUT extensions. 
> Is there any way we can get some help debugging this issue? 
>

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