That is strange. Was the channel switching done during one of the events?
Did the radio come back still at the low modulation?

On Mon, Nov 5, 2018, 9:36 PM Mark Frost <[email protected]> wrote:

> Hi All,
>
>
>
> We’re experiencing a very weird and very intermittent issue with an
> AirFiber 5x Link.
>
>
>
> For the past few weeks, we experience a one way drop in modulation – all
> the way down to 1/4x (QPSK). This occurs at random times of the day or
> night, lasting between 5 minutes to 2 hours, and then fixes itself. It
> occurs randomly from one to three times in a 24 hour window on average, and
> doesn’t seem related to traffic load.
>
>
>
> The link has been in and operational for the best part of 2 years with no
> problems whatsoever. The path is 14.2KM (~9mi), 600mm dishes (45deg offset
> ones) operating on a 30MHz channel and holds 64QAM. We’ve tried moving
> channels but that hasn’t helped. The signal on both chains (1 and 0) at
> both ends doesn’t change at all during the event (between -60 and -58
> across all). There is no environmental changes during these events (such as
> rain, etc).
>
>
>
> I’ve spent hours reading the ubiquiti forums, and I’m still at a loss as
> to what could cause the issue. We are operating on old firmware, and I did
> see one post mention that the duty cycle was incorrect in a firmware
> revision (we run at 50/50) but that seems very anecdotal.
>
>
>
> Our only option at this stage is to replace the units. I’m guessing it’ll
> need to be both ends, as we don’t know if its RX on one unit or TX on the
> other.
>
>
>
> I just thought I’d check in on the off chance anyone may have a suggestion
> before we go climbing…
>
>
>
> Cheers,
> Mark
>
>
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