Sorry, missed the line that you had already tried switching channels.
Maybe firmware??

On Mon, Nov 5, 2018 at 8:58 PM Jeremy <[email protected]> wrote:

> I see this with interference (even though the noise floor doesn't seem to
> go up). I would run a scan and see if switching channels helps.  Also,try
> upgrading to 3.2.1 on both sides
>
> On Mon, Nov 5, 2018 at 8:56 PM Colin Stanners <[email protected]> wrote:
>
>> That is strange. Was the channel switching done during one of the events?
>> Did the radio come back still at the low modulation?
>>
>> On Mon, Nov 5, 2018, 9:36 PM Mark Frost <[email protected]> wrote:
>>
>>> Hi All,
>>>
>>>
>>>
>>> We’re experiencing a very weird and very intermittent issue with an
>>> AirFiber 5x Link.
>>>
>>>
>>>
>>> For the past few weeks, we experience a one way drop in modulation – all
>>> the way down to 1/4x (QPSK). This occurs at random times of the day or
>>> night, lasting between 5 minutes to 2 hours, and then fixes itself. It
>>> occurs randomly from one to three times in a 24 hour window on average, and
>>> doesn’t seem related to traffic load.
>>>
>>>
>>>
>>> The link has been in and operational for the best part of 2 years with
>>> no problems whatsoever. The path is 14.2KM (~9mi), 600mm dishes (45deg
>>> offset ones) operating on a 30MHz channel and holds 64QAM. We’ve tried
>>> moving channels but that hasn’t helped. The signal on both chains (1 and 0)
>>> at both ends doesn’t change at all during the event (between -60 and -58
>>> across all). There is no environmental changes during these events (such as
>>> rain, etc).
>>>
>>>
>>>
>>> I’ve spent hours reading the ubiquiti forums, and I’m still at a loss as
>>> to what could cause the issue. We are operating on old firmware, and I did
>>> see one post mention that the duty cycle was incorrect in a firmware
>>> revision (we run at 50/50) but that seems very anecdotal.
>>>
>>>
>>>
>>> Our only option at this stage is to replace the units. I’m guessing
>>> it’ll need to be both ends, as we don’t know if its RX on one unit or TX on
>>> the other.
>>>
>>>
>>>
>>> I just thought I’d check in on the off chance anyone may have a
>>> suggestion before we go climbing…
>>>
>>>
>>>
>>> Cheers,
>>> Mark
>>>
>>>
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>>>
>> --
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>>
>
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