I’ve had a problem that comes and goes similar to yours except it’s also the 
signal level on one polarization also drops like 20 dB and then after a few 
hours or days it comes back.  Changing software didn’t help.  This started 
after we replaced one end of the link due to lightning damage.  I realize my 
problem isn’t exactly the same as yours, but still, my guess is you will end up 
replacing one of the radios.  Maybe replace both ends in case there was a 
manufacturing issue around that time.  AF5X aren’t that expensive, maybe safer 
to just replace them both.

 

From: AF <[email protected]> On Behalf Of Mark Frost
Sent: Tuesday, November 6, 2018 5:01 AM
To: AnimalFarm Microwave Users Group <[email protected]>
Subject: Re: [AFMUG] AirFiber 5X Oddity

 

Hi Jeremy and Colin,

 

Thanks both for your input.

 

We did change the channel during one of the events and the problem persisted. 
From memory (I’ll have to check with others), it fixed it for a minute or two 
then started again.

 

I agree that its worth a firmware upgrade. Having said that, it seems odd that 
if it was a firmware issue, it would start out of the blue after a couple of 
years?

 

Cheers,
Mark

 

 

From: AF <[email protected] <mailto:[email protected]> > On Behalf 
Of Jeremy
Sent: Tuesday, 6 November 2018 14:00
To: AnimalFarm Microwave Users Group <[email protected] <mailto:[email protected]> >
Subject: Re: [AFMUG] AirFiber 5X Oddity

 

Sorry, missed the line that you had already tried switching channels.  Maybe 
firmware??

 

On Mon, Nov 5, 2018 at 8:58 PM Jeremy <[email protected] 
<mailto:[email protected]> > wrote:

I see this with interference (even though the noise floor doesn't seem to go 
up). I would run a scan and see if switching channels helps.  Also,try 
upgrading to 3.2.1 on both sides

 

On Mon, Nov 5, 2018 at 8:56 PM Colin Stanners <[email protected] 
<mailto:[email protected]> > wrote:

That is strange. Was the channel switching done during one of the events? Did 
the radio come back still at the low modulation?

On Mon, Nov 5, 2018, 9:36 PM Mark Frost <[email protected] 
<mailto:[email protected]> > wrote:

Hi All,

 

We’re experiencing a very weird and very intermittent issue with an AirFiber 5x 
Link.

 

For the past few weeks, we experience a one way drop in modulation – all the 
way down to 1/4x (QPSK). This occurs at random times of the day or night, 
lasting between 5 minutes to 2 hours, and then fixes itself. It occurs randomly 
from one to three times in a 24 hour window on average, and doesn’t seem 
related to traffic load.

 

The link has been in and operational for the best part of 2 years with no 
problems whatsoever. The path is 14.2KM (~9mi), 600mm dishes (45deg offset 
ones) operating on a 30MHz channel and holds 64QAM. We’ve tried moving channels 
but that hasn’t helped. The signal on both chains (1 and 0) at both ends 
doesn’t change at all during the event (between -60 and -58 across all). There 
is no environmental changes during these events (such as rain, etc).

 

I’ve spent hours reading the ubiquiti forums, and I’m still at a loss as to 
what could cause the issue. We are operating on old firmware, and I did see one 
post mention that the duty cycle was incorrect in a firmware revision (we run 
at 50/50) but that seems very anecdotal.

 

Our only option at this stage is to replace the units. I’m guessing it’ll need 
to be both ends, as we don’t know if its RX on one unit or TX on the other.

 

I just thought I’d check in on the off chance anyone may have a suggestion 
before we go climbing…

 

Cheers,
Mark

 

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