Start reading Ken's e-mails in Jim Gaffigan's voice.
----- Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP ----- Original Message ----- From: "Ken Hohhof" <[email protected]> To: "AnimalFarm Microwave Users Group" <[email protected]> Sent: Tuesday, February 19, 2019 11:13:09 AM Subject: Re: [AFMUG] Mikrotik and Netflix The other thing I notice in the original post is both these people are using the built-in apps in the TVs. Just like the proliferation of streaming services has led me to use Netflix as a benchmark, I feel we need a benchmark streaming device or app. Like is it a Roku or a Roku TV? If not, stop by our office and borrow a standalone Roku, if that works, blame your app or device. Or ask them if they have updated the apps on their TV, that will befuddle most customers. Just because Samsung or Insignia or whoever loaded some apps in the TV so they could call it a “smart TV” and charge $20 more doesn’t mean the apps work well or that TV manufacturer tech support knows anything more about streaming than “tell them it’s their ISP’s fault”. A few years back we even saw a flurry of Samsung TVs that were incompatible with certain popular WiFi routers, we would tell customers to call their computer guy, who would come out and say yep, you need to either buy a new TV or a new router. The other problem is people want to use these little streaming sticks because they’re cheap, but hiding behind the big screen all the way across the house, it’s just asking for WiFi problems. At least with a smart TV there’s probably (but not necessarily) an Ethernet port, but asking someone to try plugging it in with a cable instead of using WiFi is like asking them to walk across a bed or hot coals. Plug in a cable? What is this, the stone age? I’m not going to do manual labor like plugging in a cable. From: AF <[email protected]> On Behalf Of Eric Muehleisen Sent: Tuesday, February 19, 2019 10:47 AM To: AnimalFarm Microwave Users Group <[email protected]> Subject: Re: [AFMUG] Mikrotik and Netflix If it's PPPoE, check your MTU. We've found in a few cases that mismatched MTU can cause random buffering issues. Seems to only affect Netflix. Amazon, Hulu, Sling and others are not affected by this for some reason. On Mon, Feb 18, 2019 at 8:24 PM Nate Burke < [email protected] > wrote: I'm only posting because I've had 2 reports, one on my network, and one on another network (In-laws out of state) within the last 2 weeks. Mikrotik RB951 routers doing NAT and WIFI. Everything looks good, but both people say that netflix/streaming keeps buffering/stopping. Running current firmware and have been installed for years. Speedtest apps show no problems. WIFI signals look good. Haven't heard any reports from other parts of the network. Now both of these people are using the Apps built into their TV, I don't know what brands. I'm not even sure where to start troubleshooting something like this. I'm visiting the customer on my network tomorrow to see if changing the wifi equipment helps. My customer regularly sits at 5mb/s for multiple hours so It appears that streaming should be working fine. -- AF mailing list [email protected] http://af.afmug.com/mailman/listinfo/af_af.afmug.com -- AF mailing list [email protected] http://af.afmug.com/mailman/listinfo/af_af.afmug.com
-- AF mailing list [email protected] http://af.afmug.com/mailman/listinfo/af_af.afmug.com
