I’m more inclined to agree with Darin. This used to be a business where you’d jump through hoops to connect everybody. Things have changed. We shouldn’t expect to serve every customer.
Internet is a commodity. People have lots of choices, although some of them may have issues (mobile, satellite) or not be real yet (rural 5G, LEO satellite). People used to be thrilled to get Internet. Now a lot of them are going to be unhappy or at best meh no matter what you provide them. People used to be willing to make it worth your while to bring service to their location. That’s going away. At some point we’ll have no choice, if you want to watch TV, you’ll have to stream it. But currently, I think a lot of what’s driving it is people want to pay Netflix $10 or Disney $7 or Amazon free with Prime, instead of paying Direct or DISH $200. And people want to just call around to get Internet, and it should be super fast and super cheap and installed tomorrow. What do you mean can I help subsidize your tower upgrade? You’re lucky I’m willing to pay you $50 per month, when Netflix is only charging me $10, and they’re the actual product, you’re like UPS, just delivering the product. From: AF <[email protected]> On Behalf Of Matt Hoppes Sent: Sunday, November 17, 2019 10:31 AM To: AnimalFarm Microwave Users Group <[email protected]> Subject: Re: [AFMUG] tired of entitled streamers Gotcha. So why not explain that to them. Maybe they’d be interested in helping to subsidize the tower upgrade? On Nov 17, 2019, at 11:23 AM, Ken Hohhof <[email protected] <mailto:[email protected]> > wrote: Here’s that barn from Google Earth. But the point is they wanted a higher speed plan than we can offer from that particular tower, which is an old legacy micropop and not fed with licensed backhaul, the reason being they want to stream tons of video because that’s what they are used to on fiber at their old house. The other 2 towers which are major towers in our network with licensed backhaul and lots of APs including 450m and both 5 and 3.65 GHz at one of them, cannot even see their barn. They are close enough, but their ground elevation is 100 ft lower than surrounding terrain and there are lots of trees both on their property and on higher ground in between. From: AF <[email protected] <mailto:[email protected]> > On Behalf Of Robert Sent: Sunday, November 17, 2019 9:56 AM To: [email protected] <mailto:[email protected]> Subject: Re: [AFMUG] tired of entitled streamers Ummm, a roof that is partially falling down, yeah, maybe a brace for a tower but not something I would hang gear on and worry about how to get power to... was there an "LOL" missing? On 11/17/19 7:49 AM, Matt Hoppes wrote: How is that totally blocked? I can see the roof and a food portion of it? On Nov 17, 2019, at 10:43 AM, Ken Hohhof <[email protected] <mailto:[email protected]> > wrote: Actually it’s more the people on low ground with big trees 360 degrees that don’t have LOS to anything. If they want to build a 100 ft tower, we can get them service. So you could call it a last mile problem, but not in the sense you probably mean it. More of a chainsaw problem. They just took for granted that Metronet was nice enough to run fiber down the street where they used to live, but I’ll bet there were more than 2 houses per mile there. At their new house they have well and septic and a propane tank, maybe they also need to pay for satellite TV and learn to program the DVR. The elderly couple they bought the house from probably didn’t need superfast Internet. Example, the photo I’m attaching. Of the telephoto photos from all 3 of our nearby towers, this is the only thing we could see. Their house is totally blocked, because they are on low ground surrounded by trees. This is the peak of an old 40 ft barn with a steep roof that has huge holes that have fallen in only the top of the barn roof is visible in the photo). They can see the southern sky and could get Hughesnet. Or wait for LEO service. Or for the government to pay for fiber. From: AF <[email protected] <mailto:[email protected]> > On Behalf Of Mike Hammett Sent: Sunday, November 17, 2019 8:52 AM To: AnimalFarm Microwave Users Group <[email protected] <mailto:[email protected]> > Subject: Re: [AFMUG] tired of entitled streamers Where is your pain point? Last mile, middle mile, something else? ----- Mike Hammett <http://www.ics-il.com/> Intelligent Computing Solutions <https://www.facebook.com/ICSIL> <https://plus.google.com/+IntelligentComputingSolutionsDeKalb> <https://www.linkedin.com/company/intelligent-computing-solutions> <https://twitter.com/ICSIL> <http://www.midwest-ix.com/> Midwest Internet Exchange <https://www.facebook.com/mdwestix> <https://www.linkedin.com/company/midwest-internet-exchange> <https://twitter.com/mdwestix> <http://www.thebrotherswisp.com/> The Brothers WISP <https://www.facebook.com/thebrotherswisp> <https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg> _____ From: "Ken Hohhof" <[email protected] <mailto:[email protected]> > To: "AnimalFarm Microwave Users Group" <[email protected] <mailto:[email protected]> > Sent: Saturday, November 16, 2019 11:31:12 AM Subject: [AFMUG] tired of entitled streamers Anybody else losing their patience with streamers? The people who just moved from somewhere they had gigabit fiber to the middle of nowhere in a low spot surrounded by tons of trees, and say they stream all their TV on 3-4 screens at the same time. I want to yell at them, if you had affordable blazing fast Internet, and it’s that important to you, why did you move? And if you had to move, why didn’t you move to a nice suburb with fiber or at least cable? And why do you have to stream everything? You could get satellite TV. Yes, it’s expensive, get over it. You could put up a TV antenna. You could get DVDs by mail. Or if moving to the country was so important, you could go out on the ATV or horse or snowmobile, or go hunting, or feed the chickens and mini goats. If they’re streaming all the time, I have to suspect the reason for moving to Green Acres was to save on property taxes, and the reason for streaming is to avoid paying $200/month to DirecTV or DISH. It’s gotten so bad, a significant number of prospective customers say they only want Internet to stream, anything else they can do on their phone. And when a streaming subscription is sub $10 (or free with Amazon Prime), they’re thinking Internet is like shipping, it shouldn’t cost more than the item being delivered. I know, “OK boomer”. -- AF mailing list [email protected] <mailto:[email protected]> http://af.afmug.com/mailman/listinfo/af_af.afmug.com <barn.jpg> -- AF mailing list [email protected] <mailto:[email protected]> http://af.afmug.com/mailman/listinfo/af_af.afmug.com <barn2.jpg> -- AF mailing list [email protected] <mailto:[email protected]> http://af.afmug.com/mailman/listinfo/af_af.afmug.com
-- AF mailing list [email protected] http://af.afmug.com/mailman/listinfo/af_af.afmug.com
