Ha! what happened to that guy? I suspect somebodys husband offed him.
We have found our market, and our mindset supports self control,half our customers are Apostolic Christians. We have tiered service, we define the tier, your speed is determined by alot of factors, POP capacity, equipment used, install metrics, final performance. You can see your current tier speed in our portal. Honesty is the best policy. If you market unlimited, youre lying if anything changes between the 1st and the 31st, period. we dont sell speed, we sell capacity and reliability. We have a couple rates that dont incur additional costs, you simply transition to a minimal browsing/email only speed. If you want more capacity than those rates offer, we have a top rate that is "unlimited" but not marketed with that industry lie. You just pay for an incremental overage. If you pay us too many overage increments, we move you, without notice or your permission, to a less costly increment. We change our transitions and increments based on mean user numbers. We shed abusive customers We maintain cost conscious customers Customers feel that they control their costs. Grandma checking emails and using 2gb a month doesnt want to pay the same as johnny cord cutter. this works for us because we constantly adjust and we dont market lies. I would love to offer "off peak" free time. but alas, we use powercode and powercode is garbage in that regard if you bill "overages" On Tue, Nov 19, 2019 at 7:51 PM Chuck McCown <ch...@wbmfg.com> wrote: > Doug Clark... > > *From:* Kurt Fankhauser > *Sent:* Tuesday, November 19, 2019 3:55 PM > *To:* AnimalFarm Microwave Users Group > *Subject:* [AFMUG] UBB - Usage Based Billing WAS: tired of entitled > streamers > > Is anyone else doing Usage Based Billing? Or Peak UBB? We have noticed in > the last 6 months huge exponential increases of streaming adoption > especially between 6pm-midnight. Its almost getting unmanageable and we are > even using a Procera device. Problem is >50% of all traffic after 6pm is > streaming and it doesn't matter we would pretty much have to block all > other non-streaming traffic between those hours just to make room for the > streaming demand. > > So we in essence have to design the network to perform during a peak > window between 7pm-midnight and it just doesn't make financial sense for > the network to be sitting there not being used 19 hours of the day. > > 100% of all new signups are asking us if we are "Unlimited" which has been > a huge selling point for us. Has anyone made the jump to UBB and what was > the reaction? > > My initial thoughts are first 500GB free and after that $10 for each block > of 100GB past the first 500GB. Other factors are do we give free data > between midnight-6pm so not penalizing people that are not using during > peak hours? > > Really, Really curious to hear if anyone has made the jump and what > customer reaction has been. Something has got to happen.... > > ------------------------------ > -- > AF mailing list > AF@af.afmug.com > http://af.afmug.com/mailman/listinfo/af_af.afmug.com > > -- > AF mailing list > AF@af.afmug.com > http://af.afmug.com/mailman/listinfo/af_af.afmug.com >
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