Darin, this is a pretty fresh concept. Never looked at it from this perspective. I assume you would have a base X rate. with Free for all time outside the peak use times (I assume you would advertise this time frame, and have a contractual way of adjusting it) Average the use during peak time? and allow that average as a base, with anything beyond that as a UBB? I think youre on to something sexy here. Have you implemented this?
On Tue, Nov 19, 2019 at 7:40 PM Darin Steffl <[email protected]> wrote: > Kurt, > > I touched in this in the other email thread but we are moving towards > having high speed data thresholds that only count data from noon to > midnight. > > It's targeting exactly the heavy use periods. We may tweak it to only > count from 6pm to 11pm but the data amounts would have to be lower then. We > would calculate what an average HD stream uses per hour, then tailor plans > to support that amount of usage for that time period. > > I would recommend never having overage charges though. Once a customer > hits the threshold, they will slow down and get an email from us. I'm a big > believer in having predictable bills. If the customer uses too much data > and slows down, they have the choice to pay more or stay slow until the > next bill cycle. > > On Tue, Nov 19, 2019, 6:28 PM Ken Hohhof <[email protected]> wrote: > >> The mobile guys also limit video resolution, I don’t know how they do it >> from a technical perspective, but for example AT&T has 3 “unlimited” plans >> – Starter, Extra and Elite. They say Starter and Elite limit streaming to >> standard def, and only Elite can stream in high def. >> >> >> >> It also seems streaming services will use whatever bandwidth is available >> to increase video quality. The customer may not notice the difference. >> Which means they may also not notice if you throttle their video speed. >> >> >> >> Like there was an article complaining that 4K quality games with Google >> Stadia doesn’t look as good as 4K on a console. I hope Stadia falls on its >> face, but honestly, I look at the images in the article that are supposed >> to show the big difference in quality, and I can barely see it. Maybe >> because I’m not a gamer I don’t appreciate the difference. Is it >> coincidence that the image in question is of Lara Croft’s butt? Is that >> what this is all about? >> >> >> https://www.theverge.com/2019/11/18/20970297/google-stadia-review-gaming-streaming-cloud-price-specs-features-chrome-pixel >> >> >> >> >> >> *From:* AF <[email protected]> *On Behalf Of *Mark - Myakka >> Technologies >> *Sent:* Tuesday, November 19, 2019 5:34 PM >> *To:* AnimalFarm Microwave Users Group <[email protected]> >> *Subject:* Re: [AFMUG] UBB - Usage Based Billing WAS: tired of entitled >> streamers >> >> >> >> Kurt, >> >> We used to do UBB on our wireless system. Most people were fine with >> it. Had a few grumpy people as always. Didn't scale well, got out of hand >> rapidly as customer base grew. >> >> Currently on our fiber system we do the "unlimited" the cell guys >> invented. You have unlimited Internet with no extra charges. Once you go >> over a threshold we will throttle the speeds back. We throttle the user >> down one package. If they are on the 50 Mbps package they get throttle >> down to the 25 Mbps package. Still very usable for most people. Someone >> on the 100 Mbps package would drop to 75 Mbps. Most people won't even >> notice that. >> >> We have always kept a perceived value on bytes for our customers. I'm >> also a firm believer in tracking bandwidth to the user even if you don't do >> UBB. Our customers have 3 months worth of usage they can drill down to the >> hour.. We are using radius accounting, so data is almost live. >> >> >> -- >> Best regards, >> Mark mailto:[email protected] <[email protected]> >> >> Myakka Technologies, Inc. >> www.Myakka.com >> >> ------ >> >> Tuesday, November 19, 2019, 5:55:45 PM, you wrote: >> >> Is anyone else doing Usage Based Billing? Or Peak UBB? We have noticed in >> the last 6 months huge exponential increases of streaming adoption >> especially between 6pm-midnight. Its almost getting unmanageable and we are >> even using a Procera device. Problem is >50% of all traffic after 6pm is >> streaming and it doesn't matter we would pretty much have to block all >> other non-streaming traffic between those hours just to make room for the >> streaming demand. >> >> So we in essence have to design the network to perform during a peak >> window between 7pm-midnight and it just doesn't make financial sense for >> the network to be sitting there not being used 19 hours of the day. >> >> 100% of all new signups are asking us if we are "Unlimited" which has >> been a huge selling point for us. Has anyone made the jump to UBB and what >> was the reaction? >> >> My initial thoughts are first 500GB free and after that $10 for each >> block of 100GB past the first 500GB. Other factors are do we give free data >> between midnight-6pm so not penalizing people that are not using during >> peak hours? >> >> Really, Really curious to hear if anyone has made the jump and what >> customer reaction has been. Something has got to happen.... >> >> >> -- >> AF mailing list >> [email protected] >> http://af.afmug.com/mailman/listinfo/af_af.afmug.com >> > -- > AF mailing list > [email protected] > http://af.afmug.com/mailman/listinfo/af_af.afmug.com >
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