Annual....I must have misunderstood the Calix pricing.
On 1/23/2020 3:13 PM, Darin Steffl wrote:
Guys, raise your prices. Calix Cloud for us is $6.15 per sub annually
for the management platform. Very affordable. Preseem is $0.50 per
month and Azotel is $1.25 per month. So about $2.50 per month and we
have killer tools that save us time and money. We make way more more
money than what these tools cost us. We grow faster, reduce churn, and
have more profit.
If you can't afford to do a $3 price increase, you shouldn't be in
this business.
On Thu, Jan 23, 2020, 2:09 PM Josh Luthman
<[email protected] <mailto:[email protected]>> wrote:
FWIW my GPON ONT is an 844G. It's the GPON interface, wired
interface (remember those?), and WiFi all in one part. You can
use their managed services, too, but I'm not that far along myself.
Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373
On Thu, Jan 23, 2020 at 2:53 PM Ken Hohhof <[email protected]
<mailto:[email protected]>> wrote:
There seems to be a trend for the router manufacturers to
build in an automatic speed test, and then customers call with
no problem to report except their router says their Internet
sucks. I think someone already posted the next step is for
the router to robocall the ISP and open a ticket.
*From:* AF <[email protected]
<mailto:[email protected]>> *On Behalf Of *Adam Moffett
*Sent:* Thursday, January 23, 2020 1:11 PM
*To:* [email protected] <mailto:[email protected]>
*Subject:* Re: [AFMUG] Google/Nest WiFi speedtest
I think I was told anywhere from $1-$5/sub depending on what
options you want on the management software. It does look
pretty badass, but it's tough to give every vendor a monthly cut.
CRM + Preseem + Calix + Etc. == Where's the money for me?
-Adam
On 1/23/2020 1:29 PM, Jason McKemie wrote:
What does Calix get you for on the management? I've been
looking into some options for managed routers, and I like
the 844E, but Calix is pretty proud of their management
platform and it just doesn't make a lot of sense for the
number of managed routers we would be deploying right now.
I'm wondering if anyone out there has any experience with
Ubiquiti's Dream Machine (unfortunate name, since Sony has
been using it for a couple of decades). At least Ubiquiti
has a management platform that I don't need to sacrifice
my firstborn for.
On Thu, Jan 23, 2020 at 11:47 AM Darin Steffl
<[email protected] <mailto:[email protected]>>
wrote:
Guys,
Start heavily pushing managed routers. We're all Calix
with 804mesh and we include the first router free in
all our plans.
Makes a huge difference.
Google wifi is bad because there's no way to manually
set the 5ghz channel away from our radio. We have one
customer we told this and that their service will
stink until they switch to our router or get a
different mesh system like orbi where you can still
set the channel manually.
We also do not support any speedtest except
speedtest.net <http://speedtest.net> and selecting one
server we like. Also they have to be hardwired to the
POE or we won't respond to their tests. This
eliminates much of the back and forth wifi speedtests.
On Thu, Jan 23, 2020, 11:34 AM Matt Hoppes
<[email protected]
<mailto:[email protected]>> wrote:
I've had a slew of wifi related calls this week.
Plug in, no issue.
WiFi -- interference - customer needs to get a
dual band router, or it's
so bad it's just not fixable.
I really just want to tell folks "WiFi is not
supported on our service,
use at your own risk"... but of course, I can't do
that.
On 1/23/20 11:54 AM, Ken Hohhof wrote:
> Anybody know if the speedtest built into the
Google and Nest WiFi mesh
> routers use the same M-Lab speedtest as the one
a Google search sends
> you to? Their FAQ seems to indicate it is
different and tests to
> Youtube servers.
>
> Apparently they have a feature where customers
can set it up to
> periodically test their speed, and now I have
customers calling in to
> report that their router says they aren’t
getting the speed they’re
> paying for. We burn a bunch of time checking
all the stats, including
> Preseem which shows no problems at all and
actual traffic consistently
> to the speed plan they’re on. When asked what
they were trying to do
> that was slow or when they ran the speedtest,
they can’t cite any
> problems and the speedtests were done days ago
and they are just
> reviewing the Google report.
>
> One guy said the Google report indicated his
dish moved in a windstorm
> so we needed to come out and fix it. We have all
sorts of graphs on his
> signal, SNR, etc. and his dish had not moved.
We had however moved this
> tower onto Preseem for bandwidth management
around that time. Everyone
> else is seeing better performance as a result,
video streaming, gaming
> and web browsing now play nice together. I’m
wondering if somehow the
> Google speedtest doesn’t like the Preseem
algorithms (FQ-CODEL + AQM),
> or if their speedtest is just flakey.
>
> I don’t have a Google or Nest WiFi to test
with. We have a whole list
> of other reasons why we hate them. Generally we
tell customers not to
> buy them unless they are on a 3.65 GHz AP, but
customers like to say
> screw you and then still expect you to be
responsible for their bad
> decisions. (Like the customers who select the
cheap plan despite being
> told it is too slow to watch streaming video,
and then call to complain
> about streaming video.)
>
> Other reasons we hate them:
>
> - no dedicated backhaul channel, compared to
(for example) Netgear Orbi
>
> - only 1 or 2 Ethernet ports
>
> - requires Google account and app
>
> - requires cloud
>
> - uses Google DNS by default
>
> - tell me they’re not doing data mining
>
> - puck and point terminology is goofy,
reminiscent of Apple and their
> airports and time capsules
>
>
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