To bring in larger commercial sales that aren’t natively calling.
> On Jan 27, 2020, at 10:25 PM, Lewis Bergman <lewis.berg...@gmail.com> wrote: > > I guess I don't understand why you would want to pay a salesperson with a > 100% close rate. Why not spend the money on either front line phone answering > people or installers? If you have more than a 2 day wait list it seems > pointless to guess sales staff. > >> On Mon, Jan 27, 2020, 8:31 PM Matt Hoppes >> <mattli...@rivervalleyinternet.net> wrote: >> I know you don’t believe it but it’s true. >> >> I see you don’t include pricing on your website. We do. I suspect that >> contributes to some of the difference. >> >> When people call us they’ve already looked at the webpage and aren’t so much >> calling for pricing as much as calling to get service. >> >>> On Jan 27, 2020, at 9:22 PM, Darin Steffl <darin.ste...@mnwifi.com> wrote: >>> >>> Matt, >>> >>> Plenty of people call who are price shopping. They're paying $30 to $55 per >>> month with a competitor for worse service. But they call and ask if we can >>> offer faster service for the same or less money. We give them our pricing >>> and if it's $1 more than what they have now, they go radio silent. This >>> isn't everyone obviously but it's a significant number of the 35% who don't >>> commit to our service. >>> >>> I know your numbers are exaggerated because there is simply nowhere near a >>> 100% close rate on ISP sales. I don't believe your claim. Sorry >>> >>>> On Mon, Jan 27, 2020, 7:27 PM Matt Hoppes >>>> <mattli...@rivervalleyinternet.net> wrote: >>>> Not exaggerated. >>>> >>>> Folks who call us are ready to dump Comcast. It’s barely a sell and more a >>>> schedule of when we can get there. >>>> >>>> Same with businesses who call. They already made their mind up they want >>>> us when they call. >>>> >>>> I’m trying to drum up sales for folks who haven’t called or don’t know of >>>> us. >>>> >>>> Why would someone call and then not signup? Literally the only folks who >>>> don’t signup on the first call are folks outside our coverage area. >>>> >>>>> On Jan 27, 2020, at 8:18 PM, Darin Steffl <darin.ste...@mnwifi.com> wrote: >>>>> >>>>> I have to assume you're exaggerating with a 100% close rate. That's >>>>> literally not possible. >>>>> >>>>> Looking at our stats of current and canceled subs, then comparing it to >>>>> serviceable subs who didn't go with us, we're at a 65% close rate for >>>>> residential. Very fair in my opinion. We are definitely not cheap. Our >>>>> minimum is now $65 monthly but I feel good not having as many cheap and >>>>> complaining customers. >>>>> >>>>>> On Mon, Jan 27, 2020, 7:13 PM Lewis Bergman <lewis.berg...@gmail.com> >>>>>> wrote: >>>>>> Wow... Sounds like you are to cheap. Just kidding. I assume you have >>>>>> little to no completion. >>>>>> >>>>>>> On Mon, Jan 27, 2020, 6:29 PM Matt Hoppes >>>>>>> <mattli...@rivervalleyinternet.net> wrote: >>>>>>> Our close ratio of leads we get is 100%. So not likely. This person >>>>>>> would be drumming up new leads that are not organically coming in. >>>>>>> >>>>>>>> On Jan 27, 2020, at 7:16 PM, Lewis Bergman <lewis.berg...@gmail.com> >>>>>>>> wrote: >>>>>>>> >>>>>>>> I would hope an effective sales person in the position you describe >>>>>>>> could triple the close ratio of the leads you get currently and >>>>>>>> generate a few every month you are not currently seeing. >>>>>>>> >>>>>>>>> On Mon, Jan 27, 2020, 6:06 PM Matt Hoppes >>>>>>>>> <mattli...@rivervalleyinternet.net> wrote: >>>>>>>>> We are looking at hiring a commercial sales rep. >>>>>>>>> >>>>>>>>> Their job would be to sell direct to larger businesses dedicated >>>>>>>>> fiber internet service. >>>>>>>>> >>>>>>>>> Assuming a sales area the size of Pennsylvania - is it reasonable to >>>>>>>>> assume a closed sale count for business fiber customers of 4-6 >>>>>>>>> accounts per month? >>>>>>>>> -- >>>>>>>>> AF mailing list >>>>>>>>> AF@af.afmug.com >>>>>>>>> http://af.afmug.com/mailman/listinfo/af_af.afmug.com >>>>>>>> -- >>>>>>>> AF mailing list >>>>>>>> AF@af.afmug.com >>>>>>>> http://af.afmug.com/mailman/listinfo/af_af.afmug.com >>>>>>> -- >>>>>>> AF mailing list >>>>>>> AF@af.afmug.com >>>>>>> http://af.afmug.com/mailman/listinfo/af_af.afmug.com >>>>>> -- >>>>>> AF mailing list >>>>>> AF@af.afmug.com >>>>>> http://af.afmug.com/mailman/listinfo/af_af.afmug.com >>>>> -- >>>>> AF mailing list >>>>> AF@af.afmug.com >>>>> http://af.afmug.com/mailman/listinfo/af_af.afmug.com >>>> -- >>>> AF mailing list >>>> AF@af.afmug.com >>>> http://af.afmug.com/mailman/listinfo/af_af.afmug.com >>> -- >>> AF mailing list >>> AF@af.afmug.com >>> http://af.afmug.com/mailman/listinfo/af_af.afmug.com >> -- >> AF mailing list >> AF@af.afmug.com >> http://af.afmug.com/mailman/listinfo/af_af.afmug.com > -- > AF mailing list > AF@af.afmug.com > http://af.afmug.com/mailman/listinfo/af_af.afmug.com
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