Seems like all the advertised prices for Internet and phone service by the big companies specify “with autopay and ecobill”. Not sure if “autopay”means credit/debit/ACH, or only ACH, I’d have to guess they are willing to eat the credit card fee in order to be able to charge you automatically. They may also get better rates from the card processors than we do, I don’t know. Most also charge a fee to pay by phone, this is OK because it’s a convenience fee not specifically a credit card fee. Ecobill of course means an extra charge if you want a paper bill.
From: AF <af-boun...@af.afmug.com> On Behalf Of Cassidy B. Larson Sent: Sunday, August 16, 2020 11:30 AM To: AnimalFarm Microwave Users Group <af@af.afmug.com> Subject: Re: [AFMUG] billing again I remember when one fiber provider in Utah started charging a $7.00 handling fee when paying by check. Seemed excessive, but They probably got more to switch to use automatic payment methods. Sent from my iPhone On Aug 16, 2020, at 10:25, Ken Hohhof <af...@kwisp.com <mailto:af...@kwisp.com> > wrote: OK, I found this with a Google search, so it’s not necessarily correct, but it seems to have lots of relevant information. Seems like it depends on your state law (10 or 11 states prohibit it), and you can’t charge for using a debit card, also some other details that must be observed. https://www.valuepenguin.com/credit-card-surcharges-convenience-fees From: AF <af-boun...@af.afmug.com <mailto:af-boun...@af.afmug.com> > On Behalf Of CBB - Jay Fuller Sent: Sunday, August 16, 2020 11:01 AM To: AnimalFarm Microwave Users Group <af@af.afmug.com <mailto:af@af.afmug.com> > Subject: Re: [AFMUG] billing again apparently not illegal anymore, lots of vendors here are now passing along their credit card processing fee right to you on the charge slip. ----- Original Message ----- From: Cameron Crum <mailto:cc...@murcevilo.com> To: AnimalFarm Microwave Users Group <mailto:af@af.afmug.com> Sent: Friday, August 14, 2020 10:44 AM Subject: Re: [AFMUG] billing again Charles has not been involved with IPPay for some time. Sonar is $1.25/sub/month up to 5000 then it drops in tiers. Not sure about Emerald. UCRM is free but who knows if it will be around in a few years or even tomorrow. Ivan (Freeside) has not been around for a few years. Not sure what happened to him, but he quit coming to the Wisp trade shows and stuff. But, Freeside is "free" if you can get it set up with the ambiguous instructions, or you can pay a "support" contract, but his main dev/support guy Jeremy went to work for Matt Larson a couple years ago. I really don't know if Ivan even still maintains stuff or not. ACH is a little cheaper but more difficult to track. YOu will get approvals and then when it goes to settle in 24-48 hours the money will not be there and it will decline. I think IPPay will now send you an email or something, but I don't believe anyone has a way to automate that failure to pay in their billing system so it requires effort to make sure you are getting your money. It is illegal to charge to take credit cards, but you can give a discount for paying by check or cash. Does that muddy the waters sufficiently? Cameron On Fri, Aug 14, 2020 at 10:28 AM <ch...@wbmfg.com <mailto:ch...@wbmfg.com> > wrote: So what is the relative costs of the different billing systems. I see platypus is free up to 100 subs then $104/month up to 250. Required ippay. Does Charles Wu still own ippay? What are the costs of the others? Sonar Emerald UCRM The one Ivan sells. Not sure of the name. Others? Is ACH cheaper than credit cards from a fee/royalty point of view? If so can you force a 100% ACH on the customers or will that be problematic. I could always leave it up to them to pay any way they want but charge a surcharge for credit cards. Send me a check, drop by with cash, set up auto bill pay with your bank... -- AF mailing list AF@af.afmug.com <mailto:AF@af.afmug.com> http://af.afmug.com/mailman/listinfo/af_af.afmug.com _____ -- AF mailing list AF@af.afmug.com <mailto:AF@af.afmug.com> http://af.afmug.com/mailman/listinfo/af_af.afmug.com -- AF mailing list AF@af.afmug.com <mailto:AF@af.afmug.com> http://af.afmug.com/mailman/listinfo/af_af.afmug.com
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