In the words of some old baseball player, "AOL been bery bery good to me." I happened to be working for Tandem at the time when AOL started. Their growth was through the roof at the time, and they were buying processors from Tandem at some unmentionable rate. The Tandem AOL sales rep made enough in a couple of months to retire on, and the gravy train kept running for 3 or so years.

They had built a proprietary email system on the Tandem system and regardless of how well or not well it ran, it sure made a lot of money for Tandem and their employees at the time.


bp
<part15sbs{at}gmail{dot}com>
On 11/18/2020 10:48 AM, Ken Hohhof wrote:

I cut people with Compuserve email addresses some slack.  That’s like driving a Corvair, it’s a classic.  AOL is like driving a Pinto.  Neither should be your regular ride, but Compuserve brands you as a member of an exclusive club of vintage users.  AOL just brands you as a Loser, someone who can’t figure out how to sign up for Gmail.

 

 

From: AF <[email protected]> On Behalf Of James Howard
Sent: Wednesday, November 18, 2020 12:21 PM
To: 'AnimalFarm Microwave Users Group' <[email protected]>
Subject: Re: [AFMUG] FW: OT windows update issues

 

Part of the problem is that AOL users aren’t the sharpest knives in the drawer

 

This is an outrage that you would insinuate that a member of the Army Of Losers might not be a sharp knife!

 

I actually had someone who I respected give me their @aol email address not that long ago and all I could think of was “wow”……..

 

From: AF <[email protected]> On Behalf Of Ken Hohhof
Sent: Wednesday, November 18, 2020 12:06 PM
To: 'AnimalFarm Microwave Users Group' <[email protected]>
Subject: Re: [AFMUG] FW: OT windows update issues

 

It used to be the fix for AOL was to sign up for their “feedback loop”.  Basically they send you every message from your mailserver that some AOL customer clicked on “Report as Spam” and you are supposed to review them, in return they don’t blacklist you.  (is there a new non offensive term for blacklist?)

 

I’m not sure it’s still active.

 

Part of the problem is that AOL users aren’t the sharpest knives in the drawer, and many think the way to unsubscribe from a list is to click on “Report as Spam”.  I would say when we were reviewing supposed spam from the AOL feedback loop, at least 95% of it was not spam.  For example, we hosted mail for several churches.  New members or visitors would sign in with their contact info including an AOL email address, and the church would start sending them weekly newsletters.  And they would click on “Report as Spam”.  On the other hand, when an email customer got their credentials compromised and used to send spam, AOL would often be an early warning system.  But our mailserver throttles outgoing mail at 100 in an hour per account and notifies us, and that serves as an early warning system.

 

Customers with malware on their computers harvesting their email password is an ongoing problem.  Sometimes we are changing email passwords every 2-3 weeks for the same customer until they disinfect all their devices.  The usual advice use a complex password is useless if it is being harvested with something like a keylogger.

 

 

From: AF <[email protected]> On Behalf Of Matt Corcoran
Sent: Wednesday, November 18, 2020 11:31 AM
To: AnimalFarm Microwave Users Group <[email protected]>
Subject: Re: [AFMUG] FW: OT windows update issues

 

AOL has its own problems.    Only AOL customers cannot receive our email invoices and billing alerts.  I can’t get them to fix it.   People don’t like me telling them to change email addresses.   But if the mail man regularly chucks your mail out the window, you need to talk to the postal service or switch to UPS.

 

From: AF <[email protected]> on behalf of Nate Burke <[email protected]>
Reply-To: AnimalFarm Microwave Users Group <[email protected]>
Date: Wednesday, November 18, 2020 at 10:43 AM
To: AnimalFarm Microwave Users Group <[email protected]>
Subject: Re: [AFMUG] FW: OT windows update issues

 

Running the mail server is easy.  Continually managing the server is hard.  Hacked customer accounts, SMTP Relays, It's always 'YOUR' fault that they either cannot receive an email from a friend, or cannot send an email to that friend.  And the dreaded walking a customer through setting up their email client. 

I.E. AOL randomly just dumps mail from me, their servers accept it, but never deliver it.  I have no idea why, or any rhyme or reason to it.  But it's MY fault when a customer can't send to their friend at AOL.  And now I'm spending time looking through logs etc.  That time all adds up.

On 11/18/2020 9:34 AM, Mike Hammett wrote:

I don't know why people think it's difficult.


From: "Lewis Bergman" <[email protected]>
To: "AnimalFarm Microwave Users Group" <[email protected]>
Sent: Tuesday, November 17, 2020 1:10:14 PM
Subject: Re: [AFMUG] FW: OT windows update issues

Or so he thinks. I hope it works out that way. it always seemed really cheap to run a mail server, until you had to do it right. Then it came to be very expensive. I surrendered and went to GMail. To each his own though. I know you likely have a lot smarter people than me around so they will likely handle it with no issue.

 

On Tue, Nov 17, 2020 at 12:40 PM Chuck McCown via AF <[email protected]> wrote:

Cost.  We have lots of accounts on it and lists and all kinds of other things.  We put in our own email server concurrent with a new domain.  So it will save a significant amount of money for us. 

 

From: Darin Steffl [mailto:[email protected]]
Sent: Tuesday, November 17, 2020 11:31 AM
To: AnimalFarm Microwave Users Group <[email protected]>
Cc: Chuck McCown <[email protected]>
Subject: Re: [AFMUG] FW: OT windows update issues

 

Why are you leaving Gmail? There's nothing better unless you need to live in the Microsoft ecosystem then you have office 365.

 

We love Google apps for business and I use it for personal email too. They never let me down. 

 

On Tue, Nov 17, 2020, 11:59 AM Chuck McCown via AF <[email protected]> wrote:

On top of all of this, we are migrating away from gmail today.  PITA

 

From: Chuck McCown [mailto:[email protected]]
Sent: Tuesday, November 17, 2020 10:46 AM
To: [email protected]
Subject: OT windows update issues

 

So, today it appears that my Windows Live Mail database is corrupt.  Can only see headers.  So switching to outlook but that is painful. 

I rolled back the windows update that happened last night but still dead WLM… sob… 

 

Have resisted outlook for years.  Few times it would be nice.  When someone sends a meeting or contact at least I can read it without having to use a text editor and parsing through the complex crap…

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