Preseem handles this fine too Matt. If Netflix bursts up to 25 mbps while
you have voip or gaming going, fq_codel will make sure the small flows move
ahead of Netflix.

Saisei is DPI and entirely different so you can keep Netflix at 5 mbps for
example. It's way more complicated and has more knobs than preseem. We
enjoy the simplicity of not having to tweak things all the time like we had
to with procera and Saisei.

We have seen similar complaints of more buffering when a user upgrades from
10 to 25 or higher mbps for example. Every case of this has been a wifi
issue with either a crap router or lots of weak signal clients. Airtime
usage on the router was being maxed out now that they upgraded plans. Fix
the wifi and the problems go away. Or use Saisei like Matt does but their
wifi still sucks, it just doesn't max the airtime anymore.

On Sat, Dec 5, 2020, 5:06 PM Matt Hoppes <[email protected]>
wrote:

> At 25 megabit plans we see devices thrash painfully. They will think they
> have the full 25 meg. Try to grab a chunk. And can’t because something is
> using the bandwidth.
> That’s why we made lanes.
>
> On Dec 5, 2020, at 6:00 PM, Darin Steffl <[email protected]> wrote:
>
> 
> Yes Netflix will scale down gracefully. They have the best compression and
> least amount of buffering of any streaming provider. They are using the
> latest encoding techniques to reduce bandwidth with no perceptible loss of
> quality.
>
> Netflix will actually work down to 0.5 mbps without buffering. This will
> be low quality of course but it works.
>
> If Netflix buffers, you have terrible wifi or a bad device. If your device
> and wifi are good and you have at least 0.5 mbps, Netflix works. I've seen
> HD work down below 1.5 mbps before and it's beautiful quality.
>
> I give Netflix tons of props for making sure their service works well when
> others don't. Read through the Netflix Tech Blog if you wanna geek out on
> how they operate.
>
> On Sat, Dec 5, 2020, 3:49 PM Matt Hoppes <
> [email protected]> wrote:
>
>> I don’t know. But this is why we run Saisei and carve out “channels” for
>> applications.
>>
>> We’ve found issues with that exact situation and devices that don’t
>> handle the down scale properly.
>>
>> We’ve actually had customers report a better experience on our 10 meg
>> plan than our 25 megabit plan until we established data lanes on our plans.
>>
>> Now you buy a 25 meg plan but streaming, updates, gaming, voip, etc all
>> have their own lanes.
>>
>> You can use everything unless something else wants data. Then everything
>> gets dumped into the lanes and stays there.
>>
>> Some say this is shady I liken this to a freeway at rush hour.
>>
>> You leave all the traffic just go and it backlogs. You have the HOV lane
>> and now traffic is flying again.
>>
>> Customers want their experience to just work.
>>
>> On Dec 5, 2020, at 4:39 PM, Ken Hohhof <[email protected]> wrote:
>>
>> 
>>
>> I have seen customers recently using 12 Mbps for what appears to be a
>> single Netflix video stream.  Anyone else seeing this?
>>
>>
>>
>> I was puzzled what could be between HD at 5-6 Mbps and UHD at 15-25
>> Mbps?  But then I saw this:
>>
>>
>>
>>
>> https://netflixtechblog.com/optimized-shot-based-encodes-for-4k-now-streaming-47b516b10bbb
>>
>>
>>
>> Are these customers streaming 4K video?  And if so, does anyone know what
>> happens if other people in the house start using bandwidth, will Netflix
>> gracefully adjust the video quality downward to lower quality UHD or to
>> HD?  Or will customers start watching 4K UHD and then complain their
>> Internet sucks if other usage in the house drops the available download
>> bandwidth to 8 or 10 Mbps?
>>
>>
>>
>> And I wonder how this interacts with Netflix supposedly limiting stream
>> rates during the pandemic to lessen the burden on Internet infrastructure.
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