For  those  that  are  doing  EBB,  what are your plans for non-paying
customers?  In the order there is the following clause

"participating providers must not deny an eligible household the
ability to participate in the EBB Program based on any past or present
arrearages with that provider"

I read that as we can not terminate service is a customer does not pay
their  share of the bill.  In theory a customer can sign up for a $125
plan, not pay a penny and tell us to go pound sand.

We  are  planning  to  tell  all  EBB customers if their account is in
arrearages,  they will be reduced to our $55/month plan until they are
paid in full.  I'm willing to eat $5/month.

I  have sent an email to the FCC to see if this would be allowed under
the order.  I'm waiting on a response.


--

Thanks,
 Mark                          mailto:[email protected]

Myakka Technologies, Inc.
www.Myakka.com


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