that part reads as the initial connection. in other words, if they have a negative history or are currently in arrears, that cant be held against them for signing up to the program. it doesnt state anything about moving forward. there could be more regarding that but based on the snipped its a "reset"
On Mon, May 3, 2021 at 11:05 AM Mark - Myakka Technologies <[email protected]> wrote: > For those that are doing EBB, what are your plans for non-paying > customers? In the order there is the following clause > > "participating providers must not deny an eligible household the > ability to participate in the EBB Program based on any past or present > arrearages with that provider" > > I read that as we can not terminate service is a customer does not pay > their share of the bill. In theory a customer can sign up for a $125 > plan, not pay a penny and tell us to go pound sand. > > We are planning to tell all EBB customers if their account is in > arrearages, they will be reduced to our $55/month plan until they are > paid in full. I'm willing to eat $5/month. > > I have sent an email to the FCC to see if this would be allowed under > the order. I'm waiting on a response. > > > -- > > Thanks, > Mark mailto:[email protected] > > Myakka Technologies, Inc. > www.Myakka.com > > > -- > AF mailing list > [email protected] > http://af.afmug.com/mailman/listinfo/af_af.afmug.com >
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