Being a toxic employee of value, I can offer some insight here. Toxic
employees corrupt every future employee who walks in the door. We can be
likened to an abusive spouse. Our worth seems very high up front, but what
is our cost in the long run? We may excel in our area of expertise, even to
the point we seem irreplaceable. This broad is probably costing you more in
other areas than you realize.
We dealt with a lady like this at one of our sites we rent. Our contract
gives us 24x7 access. She refused to allow us on the property if there
wasnt a staff member present. Our customers (including this landlord) didnt
want outage during business hours. Yet they would have to pay overtime for
a staff member to be present after hours. We dont pay enough in rent to
cover this.
Luckily she ended up causing farmers to drop their grain contracts to go
elsewhere (where they got paid less for their yield) solely because they
got tired of dealing with her.
 Look to see what you're losing by keeping this "invaluable" employee. I'll
bet you're losing more than you gain.

On Thu, Jul 29, 2021, 5:56 PM Mike Hammett <[email protected]> wrote:

> Have you watched The Accountant?  ;-)
>
>
>
> -----
> Mike Hammett
> Intelligent Computing Solutions <http://www.ics-il.com/>
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> <https://www.linkedin.com/company/intelligent-computing-solutions>
> <https://twitter.com/ICSIL>
> Midwest Internet Exchange <http://www.midwest-ix.com/>
> <https://www.facebook.com/mdwestix>
> <https://www.linkedin.com/company/midwest-internet-exchange>
> <https://twitter.com/mdwestix>
> The Brothers WISP <http://www.thebrotherswisp.com/>
> <https://www.facebook.com/thebrotherswisp>
>
>
> <https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg>
> ------------------------------
> *From: *"Bill Prince" <[email protected]>
> *To: *[email protected]
> *Sent: *Thursday, July 29, 2021 5:22:57 PM
> *Subject: *Re: [AFMUG] Employee Handling
>
> When you have a conversation with her, does she struggle to look you in
> the eye? Reason I ask is that she "might" be on the spectrum. Some of
> the people on the spectrun can be amazingly detail oriented, and can
> perform jobs that would bore a "normal" person out of their gourd. They
> can be ideally suited to detail-oriented work, but they can also have
> limited social skills, and they can get really upset when presented with
> a change in plans.
>
>
> bp
> <part15sbs{at}gmail{dot}com>
>
> On 7/28/2021 10:32 AM, Matt Hoppes wrote:
> > I've got a situation and looking for advice on how to best handle it.
> >
> > I have an employee who is very detail oriented and does a great job of
> > organizing things and keeping scheduling running smoothly for the most
> > part.
> >
> > However, at times she has expressed that she feels overwhelmed if
> > there are too many leads coming in and trying to keep them straight -
> > so as a result at times we have deployed slower than I would like.
> >
> > We really should hire an additional customer service person, but two
> > people we've had have left because of her attitude towards them (she
> > can be blunt, and at times has mood swings).
> >
> > She basically runs our billing and customer service departments, and
> > I've given her authority to do that, but when I make suggestions on
> > things we should or shouldn't be doing she gets very upset about it.
> >
> > Right now we're working on some expansion projects and she has
> > expressed various concerns/reasons we shouldn't do things that I think
> > we should do.
> >
> > I hesitate to throw out the baby with the bath water, but the behavior
> > needs to change and thus far I've been unsuccessful at changing this
> > behavior.
> >
> > I plan to have a frank conversation with her in the next few days, but
> > I'm curious to hear thoughts from others on something like this.  How
> > do I best allow autonomy of the department she's managing while also
> > keeping in mind I sign the paychecks.
> >
>
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