Have you watched The Accountant? ;-)
----- Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP ----- Original Message ----- From: "Bill Prince" <[email protected]> To: [email protected] Sent: Thursday, July 29, 2021 5:22:57 PM Subject: Re: [AFMUG] Employee Handling When you have a conversation with her, does she struggle to look you in the eye? Reason I ask is that she "might" be on the spectrum. Some of the people on the spectrun can be amazingly detail oriented, and can perform jobs that would bore a "normal" person out of their gourd. They can be ideally suited to detail-oriented work, but they can also have limited social skills, and they can get really upset when presented with a change in plans. bp <part15sbs{at}gmail{dot}com> On 7/28/2021 10:32 AM, Matt Hoppes wrote: > I've got a situation and looking for advice on how to best handle it. > > I have an employee who is very detail oriented and does a great job of > organizing things and keeping scheduling running smoothly for the most > part. > > However, at times she has expressed that she feels overwhelmed if > there are too many leads coming in and trying to keep them straight - > so as a result at times we have deployed slower than I would like. > > We really should hire an additional customer service person, but two > people we've had have left because of her attitude towards them (she > can be blunt, and at times has mood swings). > > She basically runs our billing and customer service departments, and > I've given her authority to do that, but when I make suggestions on > things we should or shouldn't be doing she gets very upset about it. > > Right now we're working on some expansion projects and she has > expressed various concerns/reasons we shouldn't do things that I think > we should do. > > I hesitate to throw out the baby with the bath water, but the behavior > needs to change and thus far I've been unsuccessful at changing this > behavior. > > I plan to have a frank conversation with her in the next few days, but > I'm curious to hear thoughts from others on something like this. How > do I best allow autonomy of the department she's managing while also > keeping in mind I sign the paychecks. > -- AF mailing list [email protected] http://af.afmug.com/mailman/listinfo/af_af.afmug.com
-- AF mailing list [email protected] http://af.afmug.com/mailman/listinfo/af_af.afmug.com
