</Rant>
-- AF mailing list [email protected] http://af.afmug.com/mailman/listinfo/af_af.afmug.com
<Rant> Working with a vendor, they take 24 hours to reply to each ticket
update, but it seems they don't even bother to read anything I've
submitted previous with troubleshooting steps already taken, or the
configuration and environment that is in use. I've had a ticket open
for 3 days now, and their latest reply was that the issue is a NAT
setting and that will fix the problem. THERE IS NO NAT, Every update
I've given you says there is no NAT. I've even given you the WAN
Address information and the specific steps to replicate the issue. Why
can't they read the previous tickets before making a reply.
- [AFMUG] OT: Ticketing Rage Nate Burke
- Re: [AFMUG] OT: Ticketing Rage Forrest Christian (List Account)
- Re: [AFMUG] OT: Ticketing Rage Mike Hammett
- Re: [AFMUG] OT: Ticketing Rage Steve Jones
