There's also a lot of arrogance over there. I thought the company culture would change when Simon left, but it hasn't.
We've used a few of their integrations (Avalara, Linxup, etc.) as soon as they were available. Every time, there were show-stoppers showing that they never actually tested the integration before they told their customers it was ready. One of the third parties even told us that there's no possible way that it could have worked with the data they were seeing. It's like they just read the API documentation, built based on that, then planted the flag. I've pointed out to them that their 477\BDC generation is broken and incomplete. They refused. I piled on the evidence. Their response? Oh, once we get around to it, we'll see what we can do about it. Um, that's something that's important for every ISP\voice operator to do every 6 months, and you do it wrong. Meanwhile, they continue to talk about improvements that no one wants (well, I'm sure some do, but no one in any of the communities or in their own feature request system seems to care about them). Regulatory compliance should be near the top of everyone's list. -- Mike Hammett ----- Original Message ----- From: "Mark - Myakka Technologies via AF" <[email protected]> To: "AnimalFarm Microwave Users Group" <[email protected]> Cc: "Mark - Myakka Technologies" <[email protected]> Sent: Friday, April 18, 2025 2:51:15 PM Subject: Re: [AFMUG] Billing Mike, I'm finding Sonar makes many assumptions on how things "should be" done. They have put me in a little box and I'm trying to program my way out of it. -- Best regards, Mark mailto:[email protected] Myakka Communications www.Myakka.com ------ Friday, April 18, 2025, 11:01:19 AM, you wrote: MH> Sonar's pace of development has historically been god awful. They've gotten= MH> a lot better at it the past six months. MH> -- MH> Mike Hammett MH> ----- Original Message ----- MH> From: "Chuck McCown" <[email protected]> MH> To: "AnimalFarm Microwave Users Group" <[email protected]> MH> Cc: "Frank McCown" <[email protected]> MH> Sent: Wednesday, April 16, 2025 9:04:34 PM MH> Subject: Re: [AFMUG] Billing MH> We are probably also dropping Playt but I have heard some ungood things abo= MH> ut Sonar=E2=80=A6=20 MH> Like they have stopped developing and support is not as good as it used to = MH> be.=20 MH> Don=E2=80=99t remember who said it and they may just be a sore head too.=20 MH> I presume Simon is still involved?=20 MH> From: AF [mailto:[email protected]] On Behalf Of Mark - Myakka Techno= MH> logies via AF=20 MH> Sent: Wednesday, April 16, 2025 6:31 PM=20 MH> To: AnimalFarm Microwave Users Group <[email protected]>=20 MH> Cc: Mark - Myakka Technologies <[email protected]>=20 MH> Subject: Re: [AFMUG] Billing=20 MH> Chuck,=20 MH> We are finally dropping Platypus and moving to sonar. Not in love with it y= MH> et. verifying and transferring our 12 year old data has not been fun.=20 MH> --=20 MH> Best regards,=20 MH> Mark mailto:[email protected]=20 MH> Myakka Communications=20 MH> www.Myakka.com=20 MH> ------=20 MH> Wednesday, April 16, 2025, 6:33:08 PM, you wrote:=20 MH> Once again, we are considering going to hopefully something better in the b= MH> illing department.=20 MH> Anyone love their billing software?=20 MH> Best Regards,=20 MH> Chuck McCown=20 MH> McCown Technology Corporation=20 MH> 8401 N Commerce Drive=20 MH> Lake Point, Utah 84074=20 MH> 801-250-9503 Office=20 MH> www.microtrench-blades.com=20 MH> www.mccowntech.com=20 MH> www.terabitnetworks.com=20 MH> --=20 MH> AF mailing list MH> [email protected] MH> http://af.afmug.com/mailman/listinfo/af_af.afmug.com -- AF mailing list [email protected] http://af.afmug.com/mailman/listinfo/af_af.afmug.com -- AF mailing list [email protected] http://af.afmug.com/mailman/listinfo/af_af.afmug.com
