They have allowed me to convert an order into scheduled releases and pay as you go.
Best Regards, Chuck McCown McCown Technology Corporation 8401 N Commerce Drive Lake Point, Utah 84074 801-250-9503 Office <http://www.microtrench-blades.com/> www.microtrench-blades.com <http://www.mccowntech.com/> www.mccowntech.com www.terabitnetworks.com From: AF <[email protected]> On Behalf Of tpatel--- via AF Sent: Thursday, December 18, 2025 9:49 AM To: 'AnimalFarm Microwave Users Group' <[email protected]> Cc: [email protected] Subject: Re: [AFMUG] Calix question My experience with Calix is similar to Mark's. They were trying to convince me to go with their managed router solution. They suggested the price for a number of units. I told them I can’t commit to so many routers per year. Not an issue with meeting the numbers, we can adjust those numbers based on the usage. Well, our usage was low, so I told them to adjust the number for the second year. Of course, they will not do that and wanted me to keep paying them $’s for the stuff I was not using. So don’t believe anything they say, get it in writing from them. Also, the price is ridiculous. Tushar From: AF <[email protected] <mailto:[email protected]> > On Behalf Of Mark Radabaugh Sent: Thursday, December 18, 2025 7:08 AM To: AnimalFarm Microwave Users Group <[email protected] <mailto:[email protected]> > Subject: Re: [AFMUG] Calix question You apparently didn't try to buy Calix when they decided to do a ERP conversion and couldn’t produce or ship for a good 6 months. Or during and a few years after Covid. It works, but you are paying top dollar and Calix intends to keep as much of the ARPU of your customers as they can. I will say they are very upfront about that. Mark On Dec 14, 2025, at 9:17 AM, Chuck <[email protected] <mailto:[email protected]> > wrote: I have built 3 different companies using Calix and have had no problems like you describe below. Xgs in an E7 shelf is pretty high density. And you dont have to pay monthly if you dont want their managed router solution. Never had a problem getting equipment. Sent from my iPhone On Dec 14, 2025, at 5:55 AM, Mark Radabaugh <[email protected] <mailto:[email protected]> > wrote: Calix lost me when I needed higher density hardware and all they ever wanted to talk about was how they were a cloud service company and look at all our shiny toys you can pay us monthly for. Yeah - what about actually hooking up customers? Oh, if you give us a two year forecast of what you want to buy we will hook you up - just don’t count on them actually having the equipment when you need it. Mark On Dec 13, 2025, at 7:27 PM, Mark - Myakka Technologies via AF <[email protected] <mailto:[email protected]> > wrote: Ken, We use them. First of all their HW just works and works well. They may seem to be expensive on the MRC, but they bring a bunch of other services to the table. They will help with marketing, network engineering, etc. The support is VERY responsive and the amount of data collected in the service cloud is unbelievable. This is all they do, managed routers and fiber distribution. They have to be top notch to survive. They fit into our business model, but each business if different. I would say give them a chance to give you a proposal. See what they bring to the table. Maybe it is a fit, maybe not. -- Best regards, Mark mailto:[email protected] Myakka Communications www.Myakka.com <https://www.myakka.com/> ------ Saturday, December 13, 2025, 1:51:56 PM, you wrote: I assume some of the folks on this list who are doing fiber use Calix ONTs and routers? If I go to the Calix website, maybe as a provider thinking of using them as a vendor, I am totally confused. It is not clear what products they sell or how I would use them. It all seems to be glossy marketing stuff about their agentic AI cloud and market insights. I don’t see a single picture of a piece of hardware. Is this how a lot of ISPs are making money despite charging low prices? Do they have an “agentic workforce” monitoring how their customers use the Internet, cross referencing it to demographics, and mining that data for ads, upselling, etc.? It seems they have special cloud features for MDU managers as well. It seems a lot of cable companies use Amazon’s eero, I wonder if service provider eero is like Calix, or if it’s just the retail eero with a few remote management features added. -- AF mailing list [email protected] <mailto:[email protected]> http://af.afmug.com/mailman/listinfo/af_af.afmug.com -- AF mailing list [email protected] <mailto:[email protected]> http://af.afmug.com/mailman/listinfo/af_af.afmug.com -- AF mailing list [email protected] <mailto:[email protected]> http://af.afmug.com/mailman/listinfo/af_af.afmug.com
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