You apparently didn't try to buy Calix when they decided to do a ERP conversion 
and couldn’t produce or ship for a good 6 months.  Or during and a few years 
after Covid.   It works, but you are paying top dollar and Calix intends to 
keep as much of the ARPU of your customers as they can.  I will say they are 
very upfront about that.

Mark


> On Dec 14, 2025, at 9:17 AM, Chuck <[email protected]> wrote:
> 
> I have built 3 different companies using Calix and have had no problems like 
> you describe below.  Xgs in an E7 shelf is pretty high density.  And you dont 
> have to pay monthly if you dont want their managed router solution.  Never 
> had a problem getting equipment.
> Sent from my iPhone
> 
>> On Dec 14, 2025, at 5:55 AM, Mark Radabaugh <[email protected]> wrote:
>> 
>> Calix lost me when I needed higher density hardware and all they ever 
>> wanted to talk about was how they were a cloud service company and look at 
>> all our shiny toys you can pay us monthly for.   Yeah - what about actually 
>> hooking up customers?   Oh, if you give us a two year forecast of what you 
>> want to buy we will hook you up - just don’t count on them actually having 
>> the equipment when you need it.
>> 
>> Mark
>> 
>>> On Dec 13, 2025, at 7:27 PM, Mark - Myakka Technologies via AF 
>>> <[email protected]> wrote:
>>> 
>>> Ken,
>>> 
>>>  
>>> We use them.  First of all their HW just works and works well.  They may 
>>> seem to be expensive on the MRC, but they bring a bunch of other services 
>>> to the table.  They will help with marketing, network engineering, etc.  
>>> The support is VERY responsive and the amount of data collected in the 
>>> service cloud is unbelievable.   
>>> 
>>> 
>>> 
>>> This is all they do, managed routers and fiber distribution.  They have to 
>>> be top notch to survive.
>>> 
>>>  
>>> They fit into our business model, but each business if different.  
>>> 
>>>  
>>> I would say give them a chance to give you a proposal.  See what they bring 
>>> to the table.  Maybe it is a fit, maybe not.
>>> 
>>>  
>>>  
>>> 
>>> --
>>> 
>>> Best regards,
>>> 
>>>  Mark                            mailto:[email protected]
>>> 
>>> 
>>> 
>>> Myakka Communications
>>> 
>>> www.Myakka.com <https://www.myakka.com/>
>>> 
>>> ------
>>> 
>>> 
>>> 
>>> Saturday, December 13, 2025, 1:51:56 PM, you wrote:
>>> 
>>> 
>>> 
>>> 
>>> 
>>> I assume some of the folks on this list who are doing fiber use Calix ONTs 
>>> and routers?
>>>  
>>> If I go to the Calix website, maybe as a provider thinking of using them as 
>>> a vendor, I am totally confused.  It is not clear what products they sell 
>>> or how I would use them.  It all seems to be glossy marketing stuff about 
>>> their agentic AI cloud and market insights.  I don’t see a single picture 
>>> of a piece of hardware.
>>>  
>>> Is this how a lot of ISPs are making money despite charging low prices?  Do 
>>> they have an “agentic workforce” monitoring how their customers use the 
>>> Internet, cross referencing it to demographics, and mining that data for 
>>> ads, upselling, etc.?  It seems they have special cloud features for MDU 
>>> managers as well.
>>>  
>>> It seems a lot of cable companies use Amazon’s eero, I wonder if service 
>>> provider eero is like Calix, or if it’s just the retail eero with a few 
>>> remote management features added.
>>> -- 
>>> AF mailing list
>>> [email protected]
>>> http://af.afmug.com/mailman/listinfo/af_af.afmug.com
>> 
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